Transactional to Transformational How Banks Innovate

Through a series of case studies you are invited to meet, and learn firsthand from, the people and teams that have delivered a number of very different innovations successfully across a diverse group of banks; big and small, long established and brand new, from the east and west!

Banks featured include: Bank of America, BBVA, Citi, Crédit Agricole, Danske Bank, Deutsche Bank, ING, J.P. Morgan, Lloyds Bank, Metro Bank, N26, National Australia Bank, Royal Bank of Canada, Santander, Standard Chartered and Swedbank.

This book will equip you with ideas, tools and actionable hands-on advice. You will discover the untold stories about how these banks delivered new solutions to consumers and businesses, products as well as services, across the spectrum of buy, build and partner.

Here are some of the innovation challenges you can overcome by learning from those that already did:

• Working around legacy systems
• Limited tech resources and budget
• Secure budget and buy-in from the exec team
• Creating a culture that embrace innovation
• Compete with fintechs and big tech for new talent
• Validating actual customer demand
• Increasing speed to market whilst satisfying risk and compliance
• Retain control when partnering with third parties
• Making the right priorities
• When to shut something down

Once you have bought this book you can register on www.howbanksinnovate.com to access more in-depth material from all of the banks featured, full-length interviews and videos.

Christer Holloman is a serial entrepreneur, best-selling author and popular speaker on the future of business. He is also the founder of Divido, a software platform used by banks globally, such as HSBC, BNP and ING. His company is backed by many of the same investors as the fintech unicorns Revolut, Wise and iZettle, including Mastercard and American Express.

Prior to his start-up career Holloman worked for the British newspaper The Times where he made a name for himself by being able to explain in an engaging and entertaining way how successful businesses adopt new technologies to defend and grow market share. Other books he has authored include How to Sell Online and The Social Media MBA series also published by Wiley, which has sold over 10,000 copies and been translated into multiple languages.

Holloman is also the Chairman of Fintech Finishers, set up to raise awareness, inspire action and introduce accountability for more diversity, inclusion and equality in the fintech industry. They do this by inviting peers to challenge each other to complete endurance races around the world, such as the Ironman in Hawaii, whilst raising money for charity.

Holloman holds an MBA from the University of Oxford.

For more information and to discuss speaking engagements, please visit: www.holloman.info.

Foreword

Introduction

PART ONE: Buy

Chapter 1: Investing from Bbalance Ssheet – Lloyds Banking Group

Chapter 2: Invest Tthrough a Sseparate Ffund – BBVA

Chapter 3: Acquisition – Metro

Chapter 4: Acquisition – J.P. Morgan

PART TWO: Build

Chapter 5: Incubate Ideas – Credit Agricole

Chapter 6: Incubating Ideas – National Australia Bank

Chapter 7: Building Iin-house, Mmanaging Iin-house – Citi

Chapter 8: Building Iin-house, Mmanaging Iin-house – Bank of America

Chapter 9: Building Iin-house, Sspin-out – ING

Chapter 10: Building Iin-house, Sspinning Oout – Santander

PART THREE: Partner

Chapter 11: Partnering with Fintechs – Deutsche Bank

Chapter 12: Partnering with Fintechs – Danske Bank

Chapter 13: Collaborate – Swedbank

Chapter 14: Collaboration with Oother Ccompanies – Standard Chartered

PART FOUR: BONUS: Ways of working

Chapter 15: Ways of Working – N26

Chapter 16: Ways of Working – Royal Bank of Canada

Index

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.