Transform Your Business into E

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9780124499829 | 0124499821
Cover: Nonspecific Binding
Copyright: 7/6/2001

Rent

(Recommended)

$65.57

Term

Due

Price

Semester

Aug 2

$65.57

Quarter

Jul 19

$62.29

Short Term

Jun 21

$59.01

*This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.
Buy New

Usually Ships in 3-5 Business Days

$89.60
eBook

Available Instantly

Online: 180 Days

Downloadable: 180 Days

$26.58

Surveys indicate that many E-Business efforts either fail or disrupt the basic business processes and transactions. E-Business is sometimes not aligned with the business or IT. Vague vision statements are not translated into specific actions related to E- Business. It is because of these factors that Transform Your Business into e was written. The book covers E-Business from the review of the business at the start to expanding E-Business after it is live. Key Features * How to transform your enterprise into E-Business without destroying and disrupting your business * How to develop your down to earth E-Business vision, objectives and strategies * How to align business, E-Business, and IT for success * How to employ collaborative methods and empowerment for E-Business success * How to determine your E-Business readiness * How to achieve political and cultural goals through E-Business * How to define and implement Quick Hit process improvements that lead to E-Business * Over 100 specific guidelines for E-Business transformation * How to overcome resistance to E-Business * How to develop a usable E-Business implementation strategy * How to direct and manage outsourcing * How to measure business processes, business involvement, and vendor work * How to avoid failure in E-Business implementation

Preface

xix

About the Authors

xxv

Part I E-Business Strategy

Introduction

Definitions

(1)

Benefits

(1)

Risks

(1)

Trends in E-Business

(1)

Six E-Business Myths

(2)

Myth: E-Business Is a Project

(1)

Myth: You Can Manage an E-Business Implementation as an IT Project

(1)

Myth: You Have to Change Entire Processes for E-Business

(1)

Myth: Upper Management Involvement in E-Business Is Essential

(1)

Myth: You Can Afford to Rush E-Business Implementation Because You Can Fix Things Later

(1)

Myth: If You Design E-Business Right, Your Effort Will Be Successful

(1)

What Do You Want to Achieve with E-Business?

(1)

Barriers to E-Business

(4)

Internal Technical and Technology Barriers

(1)

Business Resistance

(1)

Your Current Business Processes and Policies

(1)

The Existing Business Organization

(1)

Customer and/or Supplier Push Back

(1)

Culture Problems

(1)

Competing Demands for Resources

(1)

High Management Expectations

(1)

End Products

(1)

Approach

(2)

Quick Hits and Getting from Here to There

(1)

How to Organize a Winning E-Business Effort

(2)

Startup

(1)

Examples

(1)

Lessons Learned

(1)

The Score Card

(1)

What to Do Next

(1)

Organization of This Book

(1)

The E-Business Solutions Series

(1)

Assess Your Business and IT Goals and Activities

Introduction

(1)

Purpose and Scope

(2)

Business Objectives

(1)

Political and Cultural Objectives

(1)

Technical Objectives

(1)

Scope

(1)

End Products

(1)

Approach

(11)

Identify and Analyze Business Goals

(1)

Review Business Processes

(2)

Assess the Organization and Infrastructure

(1)

Review Products and Services and Customers

(1)

Review the IT Plan and Goals

(4)

Evaluate the IT Architecture and Systems

(1)

Assess IT Staffing and Resource Allocation

(1)

Develop Alternatives for E-Business

(1)

Set Direction for E-Business

(1)

Startup

(4)

Indo Furniture

(1)

Diamond Engineering Data

(3)

Examples

(1)

Asean Construction

(1)

Rogers County

(1)

Lessons Learned

(1)

The Score Card

(1)

What to Do Next

(2)

Develop Process and Transaction Plans

Introduction

(3)

Problem: How to Align Business, E-Business, and IT

(1)

Problem: How to Get Definitive Requirements

(1)

Approach: Focus on Key Processes and Transactions

(1)

Impact and Benefits of the Approach

(1)

Purpose and Scope

(1)

Business Objectives

(1)

Political and Cultural Objectives

(1)

Technical Objectives

(1)

Scope

(1)

End Products

(1)

Approach

(12)

Determine the Critical Transactions for the Selected Processes

(1)

Analyze the Current Transactions and Define Interrelationships, Issues, and Impacts

(3)

Define the New Transactions and Business Model and How They Will Work in Terms of E-Business

(1)

Analyze the Cross Impact between the New Transactions and Remaining Work

(3)

Map the Business, E-Business, and IT Goals through the Transactions and Processes

(1)

Identify Quick Hit Opportunities

(2)

Develop Costs and Benefits

(1)

Document, Present, and Market the Results of the Analysis

(2)

Startup

(2)

Indo Furniture

(1)

Diamond Engineering Data

(2)

Examples

(1)

Asean Construction

(1)

Rogers County

(1)

Lessons Learned

(2)

The Score Card

(1)

What to Do Next

(1)

Define Your E-Business Vision and Objectives

Introduction

(2)

Purpose and Scope

(1)

Business Objectives

(1)

Political and Cultural Objectives

(1)

Technical Objectives

(1)

Scope

(1)

End Products

(1)

Approach

(13)

Set the Stage for Developing the E-Business Vision and Objectives

(1)

Develop Alternative E-Business Visions

(4)

Settle on the Vision for E-Business

(1)

Determine Alternative E-Business Objectives

(1)

Establish the E-Business Objectives

(1)

Evaluate Where You Are

(4)

Market the E-Business Vision and Objectives

(1)

Startup

(2)

Indo Furniture

(2)

Diamond Engineering Data

(1)

Examples

(1)

Asean Construction

(1)

Rogers County

(1)

Lessons Learned

(1)

The Score Card

(1)

What to Do Next

(2)

Build Your E-Business Strategy

Introduction

(2)

Purpose and Scope

(1)

Business Objectives

(1)

Political and Cultural Objectives

(1)

Technical Objectives

(1)

Scope

(1)

End Products

(1)

Approach

(13)

E-Business Strategy Alternative---Overlay

(3)

E-Business Strategy Alternative---Separation

(2)

E-Business Strategy Alternative---Replacement

(2)

E-Business Strategy Alternative---Integration

(1)

Evaluate Alternative E-Business Strategies

(4)

Market Your E-Business Strategy

102

(1)

Startup

103

(1)

Indo Furniture

103

(1)

Diamond Engineering Data

103

(1)

Examples

103

(2)

Asean Construction

103

(2)

Rogers County

105

(1)

Lessons Learned

105

(1)

The Score Card

105

(1)

What to Do Next

105

(4)

Part II E-Business Planning

Perform Industry, Competitive, and Technology Assessments

Introduction

109

(1)

Purpose and Scope

109

(1)

Business Objectives

109

(1)

Political and Cultural Objectives

110

(1)

Technical Objectives

110

(1)

Scope

110

(1)

End Products

110

(1)

Approach

111

(8)

What Information Should You Collect?

111

(4)

Sources of Information

115

(2)

How to Organize and Use the Information

117

(1)

Organize an Ongoing Industry Intelligence Capability

118

(1)

Startup

119

(1)

Indo Furniture

119

(1)

Diamond Engineering Data

119

(1)

Examples

119

(2)

Asean Construction

119

(2)

Rogers County

121

(1)

Lessons Learned

121

(1)

The Score Card

121

(1)

What to Do Next

121

(2)

Determine Your E-Business IT Architecture

Introduction

123

(1)

Purpose and Scope

124

(1)

Business Objectives

124

(1)

Political and Cultural Objectives

124

(1)

Technical Objectives

124

(1)

Scope

124

(1)

End Products

125

(1)

Approach

125

(10)

Review Your Current IT Systems and Architecture

126

(4)

Appraise IT Staffing, Workload, and Skills

130

(1)

Evaluate Potential E-Business Products

131

(1)

Establish an Ongoing Technology Assessment

132

(1)

Develop Your New E-Business IT Architecture

132

(2)

Determine Implementation IT Projects and Action Items

134

(1)

Market the IT Architecture

135

(1)

Startup

135

(2)

Indo Furniture

135

(1)

Diamond Engineering Data

135

(2)

Examples

137

(1)

Asean Construction

137

(1)

Rogers County

137

(1)

Lessons Learned

137

(1)

The Score Card

137

(1)

What to Do Next

138

(1)

Develop Your Outsourcing and ASP Approach

Introduction

139

(3)

Background

139

(1)

The ASP and Outsourcer's View of the World

140

(1)

Benefits of Outsourcing

141

(1)

Drawbacks to Outsourcing

141

(1)

Purpose and Scope

142

(1)

Business Objectives

142

(1)

Political and Cultural Objectives

142

(1)

Technical Objectives

143

(1)

Scope

143

(1)

End Products

143

(1)

Approach

143

(15)

Determine What Can Be Outsourced

143

(9)

Define Your E-Business Outsourcing Objectives

152

(1)

Evaluate and Select Opportunities

152

(2)

Perform Cleanup of Existing Processes

154

(1)

Prepare for Outsourcing

155

(1)

Evaluate and Select the Vendors

156

(2)

Establish and Shake Down the Vendor Relationships

158

(1)

Manage the Outsourcing Work

158

(1)

Startup

158

(2)

Indo Furniture

158

(2)

Diamond Engineering Data

160

(1)

Examples

160

(1)

Asean Construction

160

(1)

Rogers County

160

(1)

Lessons Learned

161

(1)

The Score Card

161

(1)

What to Do Next

161

(2)

Perform Marketing for E-Business

Introduction

163

(1)

Purpose and Scope

163

(2)

Business Objectives

163

(1)

Political and Cultural Objectives

164

(1)

Technical Objectives

164

(1)

Scope

164

(1)

End Products

165

(1)

Approach

165

(6)

Marketing of E-Business within the Organization

165

(1)

Marketing during the E-Business Effort

166

(1)

The Marketing Organization

167

(1)

Marketing to Customers

167

(3)

Marketing to Suppliers

170

(1)

Startup

171

(1)

Indo Furniture

171

(1)

Diamond Engineering Data

171

(1)

Examples

171

(2)

Asean Construction

171

(2)

Rogers County

173

(1)

Lessons Learned

173

(1)

The Score Card

173

(1)

What to Do Next

174

(1)

Create Your Organization Approach for E-Business

Introduction

175

(1)

Purpose and Scope

176

(1)

Business Objectives

176

(1)

Political and Cultural Objectives

176

(1)

Technical Objectives

176

(1)

Scope

177

(1)

End Products

177

(1)

Approach

177

(9)

The E-Business Organization

177

(2)

How the Process Works

179

(7)

Startup

186

(1)

Indo Furniture

186

(1)

Diamond Engineering Data

186

(1)

Examples

186

(2)

Asean Construction

186

(2)

Rogers County

188

(1)

Lessons Learned

188

(1)

The Score Card

189

(1)

What to Do Next

189

(2)

Establish Your Project and Program Management Approach

Introduction

191

(1)

Purpose and Scope

192

(1)

Business Objectives

192

(1)

Political and Cultural Objectives

192

(1)

Technical Objectives

192

(1)

Scope

193

(1)

End Products

193

(1)

Approach

194

(15)

E-Business Program Managers

194

(1)

E-Business Team Members

195

(2)

Create the E-Business Project Plan

197

(6)

Manage the E-Business Work

203

(2)

Program Coordination and Communications

205

(2)

Resource Management

207

(1)

Deal with Program and Requirement Changes

208

(1)

Startup

209

(1)

Indo Furniture

209

(1)

Diamond Engineering Data

209

(1)

Examples

209

(2)

Asean Construction

209

(2)

Rogers County

211

(1)

Lessons Learned

211

(1)

The Score Card

212

(4)

The Process and Transaction Score Card

212

(1)

The E-Business Implementation Score Card

213

(1)

The Vendor Score Card

214

(1)

The Business Unit Score Card

215

(1)

What to Do Next

216

(1)

Define Your E-Business Implementation Strategy

Introduction

217

(1)

Purpose and Scope

218

(1)

Business Objectives

218

(1)

Political and Cultural Objectives

218

(1)

Technical Objectives

218

(1)

Scope

218

(1)

End Products

219

(1)

Approach

219

(11)

Group the Approved Opportunities into Phases

219

(4)

Identify and Organize the Technical Work

223

(1)

Create Alternative E-Business Implementation Strategies

224

(1)

Evaluate and Select the E-Business Implementation Strategy

225

(1)

Validate the Selected E-Business Implementation Strategy

225

(2)

Develop the Detailed E-Business Project Plan

227

(3)

Startup

230

(2)

Indo Furniture

230

(1)

Diamond Engineering Data

230

(2)

Examples

232

(1)

Asean Construction

232

(1)

Rogers County

232

(1)

Lessons Learned

233

(1)

The Score Card

233

(1)

What to Do Next

234

(3)

Part III E-Business Transformation

Implement Quick Hits

Introduction

237

(1)

Purpose and Scope

237

(1)

Business Objectives

237

(1)

Political and Cultural Objectives

237

(1)

Technical Objectives

238

(1)

Scope

238

(1)

End Products

238

(1)

Approach

238

(8)

Prepare the Employees for Change

238

(1)

Points of Resistance to Change

239

(2)

Dry Run the Quick Hit in Production

241

(1)

Implement the Quick Hit

242

(2)

Coordinate Multiple Quick Hits

244

(1)

Pave the Way for Later Quick Hits and E-Business

245

(1)

Measure the Results of Quick Hits

245

(1)

Potential Problems That Can Arise in Quick Hit Implementation

246

(1)

Startup

246

(2)

Indo Furniture

246

(2)

Diamond Engineering Data

248

(1)

Examples

248

(1)

Asean Construction

248

(1)

Rogers County

248

(1)

Lessons Learned

249

(1)

The Score Card

249

(1)

What to Do Next

249

(2)

Coordinate Your E-Business Implementation

Introduction

251

(1)

Purpose and Scope

251

(2)

Business Objectives

251

(1)

Political and Cultural Objectives

252

(1)

Technical Objectives

252

(1)

Scope

253

(1)

End Products

253

(1)

Approach

254

(11)

Manage the Work

254

(2)

Further Quick Hit Implementation

256

(1)

Coordinate the Quick Hits with E-Business

257

(1)

Manage the Vendor Effort

257

(1)

Coordinate Supplier and Customer Involvement

258

(2)

IT Infrastructure

260

(1)

System Development and Integration

260

(2)

Address Testing and Quality Assurance

262

(1)

Data Conversion and Web Content

263

(1)

Cope with Documentation

263

(1)

Change the E-Business Strategy and Plan

264

(1)

Startup

265

(1)

Indo Furniture

265

(1)

Diamond Engineering Data

265

(1)

Examples

265

(2)

Asean Construction

265

(2)

Rogers County

267

(1)

Lessons Learned

267

(1)

The Score Card

268

(1)

What to Do Next

268

(1)

Manage Your E-Business Operations

Introduction

269

(1)

Purpose and Scope

270

(2)

Business Objectives

270

(1)

Political and Cultural Objectives

271

(1)

Technical Objectives

271

(1)

Scope

271

(1)

End Products

272

(1)

Approach

272

(10)

Coordinate E-Business

272

(1)

Support E-Business Operations

273

(1)

Address E-Business Issues

274

(1)

Measure E-Business

275

(1)

Perform Cost and Benefit Analysis

276

(1)

Review Your E-Business Strategy, Vision, and Goals

276

(1)

Expand E-Business

276

(3)

Implement E-Business Enhancements

279

(2)

Take Advantage of New Technology

281

(1)

Startup

282

(2)

Indo Furniture

282

(2)

Diamond Engineering Data

284

(1)

Examples

284

(1)

Asean Construction

284

(1)

Rogers County

284

(1)

Lessons Learned

284

(1)

The Score Card

285

(1)

What to Do Next

285

(1)

Some Conclusions

286

(1)

Appendix 1: The Magic Cross Reference

287

(2)

Appendix 2: The E-Business Project Template

289

(6)

Appendix 3: Web Sites

295

(4)

Appendix 4: Bibliography

299

(2)

Appendix 5: Tables for Examples

301

(16)

Index

317

Please wait while the item is added to your bag...

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

Transform Your Business into E

Summary

Table of Contents

Supplemental Materials