Transparency How Leaders Create a Culture of Candor

Together Bennis, Goleman, and O'Toole explore why the containment of truth is the dearest held value of far too many organizations and suggest practical ways that organizations, their leaders, their members, and their boards can achieve openness. After years of dedicating themselves to research and theory, at first separately, and now jointly, these three leadership giants reveal the multifaceted importance of candor and show what promotes transparency and what hinders it. They describe how leaders often stymie the flow of information and the structural impediments that keep information from getting where it needs to go. This vital resource is written for any organization–business, government, and nonprofit–that must achieve a culture of candor, truth, and transparency.

Warren Bennis is Distinguished Professor of Business Administration and founding chairman of The Leadership Institute at the University of Southern California. He also serves as chairman of the Advisory Board of the Center for Public Leadership at Harvard University's John F. Kennedy School of Government. He is the author or coauthor of numerous books, including Judgment and On Becoming a Leader.

Daniel Goleman authored the best-selling books Emotional Intelligence and Primal Leadership. He is codirector of the Consortium for Research on Emotional Intelligence in Organizations, based at Rutgers University.

James O'Toole is the Daniels Distinguished Professor of Business Ethics at the University of Denver's Daniels College of Business. He is the author of seventeen books, including The Executive's Compass, Creating the Good Life, and Leading Change.

Preface vii
Warren Bennis

1 Creating a culture of candor 1
Warren Bennis, Daniel Goleman, and Patricia Ward Biederman

2 Speaking truth to power 45
James O'Toole

3 The new transparency 93
Warren Bennis

Notes 123

The authors 129

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