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- ISBN: 9780749458805 | 0749458801
- Cover: Paperback
- Copyright: 12/15/2011
Emotional intelligence, more than IQ and technical knowhow, gives a valuable competitive edge to organizations and is crucial to the success of individuals. There is now wide recognition that positive behaviors are just as important as technical expertise. Qualities associated with emotional intelligence -- motivation, self-awareness, getting along with people, leadership ability -- now matter more than academic intelligence in getting both a job and success within a career. Understanding Emotional Intelligence shows readers how to use emotional intelligence in the workplace. It covers topics such as self awareness, self-motivation, relationship management, assessing and developing your emotional intelligence, habits of emotionally intelligent people, how to develop an emotionally aware organization, and how to use EQ as a management strategy.