Understanding, Managing, and Implementing Quality : Frameworks, Techniques, and Cases
, by Antony, Jiju; Preece, DavidNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780203464083 | 0203464087
- Cover:
- Copyright: 5/3/2002
Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.