Universities and Students: A Guide to Rights,

Handbook designed to clarify the legal framework that binds students with their university or college institution. Suggest practical remedies for a range of common students complaints, including admission procedures, welfare and safety, disputes over marking, cheating, harassment, time limits, and procedural fairness in handling disputes. British-oriented. Softcover.

Foreword

vii

Preface

viii

Abbreviations

x

Introduction

1

(6)

Becoming a student

7

(24)

The prospectus: reading between the lines

7

(2)

Student charters

9

(5)

Getting a place

14

(3)

Treating applicants equally

17

(2)

Treating applicants fairly

19

(1)

Fees and loans

20

(8)

Staff or student?

28

(1)

Student action checklist

28

(3)

The contract with the university

31

(8)

Admission

31

(1)

Conditions of acceptance

32

(3)

Enrolment, registration, matriculation

35

(2)

Becoming a member of the university

37

(1)

Student action checklist

38

(1)

Taking care of students: welfare and safety

39

(10)

Disabled students

40

(2)

Dyslexia

42

(3)

Mental health

45

(2)

Practical requirements

47

(1)

Student action checklist

47

(2)

Providing guidance and clear information about course and examination requirements

49

(10)

Providing adequate teaching

50

(4)

Providing adequate facilities

54

(1)

Maintaining standards

55

(2)

Student action checklist

57

(2)

Failing examinations

59

(16)

Degree-awarding powers

59

(2)

The requirement to pass an examination

61

(3)

Appealing against failure in an examination or against the grade awarded

64

(4)

Academic judgement

68

(4)

Delay

72

(1)

Giving reasons

73

(1)

Student action checklist

74

(1)

Keeping the rules

75

(24)

Fair procedures

75

(9)

Discretion

84

(2)

Student discipline

86

(11)

Student action checklist

97

(2)

The staff-student boundary

99

(4)

Student action checklist

102

(1)

Complaints

103

(14)

What is a complaint?

104

(4)

When to complain

108

(2)

What to complain about

110

(5)

Student action checklist

115

(2)

Getting help

117

(6)

The students' union

117

(2)

Statutory and other bodies with relevant responsibilities

119

(2)

Getting legal advice

121

(1)

Student action checklist

121

(2)

Remedies

123

(28)

Internal and external remedies

123

(2)

The visitor

125

(5)

Alternatives to the visitor

130

(5)

The courts

135

(13)

Student action checklist

148

(3)

The student whistleblower and the university's response to criticism

151

(8)

Critical speaking

151

(5)

The university's response to criticism

156

(2)

Student action checklist

158

(1)

Conclusion

159

(2)

Appendix: student action checklist - general points

161

(6)

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Universities and Students: A Guide to Rights, Responsibilities and Practical Remedies

Summary

Table of Contents

Supplemental Materials