Unmasking the Social Engineer The Human Element of Security

Learn to identify the social engineer by non-verbal behavior

Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming.

• Clearly combines both the practical and technical aspects of social engineering security
• Reveals the various dirty tricks that scammers use
• Pinpoints what to look for on the nonverbal side to detect the social engineer

Sharing proven scientific methodology for reading, understanding, and deciphering non-verbal communications, Unmasking the Social Engineer arms readers with the knowledge needed to help protect their organizations.

CHRISTOPHER HADNAGY is author of the best-selling book, Social Engineering: The Art of Human Hacking and professional social engineer who works with Fortune 500 companies.

DR. PAUL EKMAN, PH.D., is the world’s foremost expert on facial expressions and professor emeritus of psychology at the University of California San Francisco School of Medicine. Dr. Ekman’s pioneering work in the field of nonverbal communication and visual lie detection was the inspiration behind the hit TV series Lie to Me, for which he acted as a scientific consultant. Dr. Ekman has also served as an advisor to police departments and anti-terrorism groups within the United States government, and is the author 13 books, including Telling Lies and Emotions Revealed.

Foreword xv

Acknowledgments and Preface xvii

Introduction xxi

I Building the Foundation 1

1 What Is Nonverbal Communication? 3

2 What Is Social Engineering? 25

II Decoding the Language of the Body 51

3 Understanding the Language of the Hands 53

4 The Torso, Legs, and Feet 81

5 The Science Behind the Face 99

6 Understanding Nonverbal Displays of Comfort and Discomfort 139

III Deciphering the Science 159

7 The Human Emotional Processor 161

8 The Nonverbal Side of Elicitation 177

IV Putting It All Together 197

9 Nonverbal Communication and the Social Engineer Human Being 199

Index 213

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