Using Experience to Develop Leadership Talent How Organizations Leverage On-the-Job Development

Research increasingly and conclusively shows that effective leaders continue to learn, grow, and change throughout their careers and that a significant part of this development occurs through on-the-job experiences. Co-Published by the Society of Industrial and Organizational Psychology and sponsored by the Center for Creative Leadership, Using Experience to Develop Leadership Talent provides real-world strategies, best practices, lessons learned, and global perspectives on how organizations effectively use experience to develop talent.

• Provides an in-depth look at a variety of leader development initiatives that have taken up the challenge of putting experience at the center of the development process
• Written by senior practitioners who have implemented initiatives they write about
• Shares new development planning tools, systematic approaches to managing the assignments of high potentials, tools to educate managers on how to find assignments that meet their employee's development needs
• Includes online resources that allow employees to search for development opportunities

Describing challenges and practices in multinational companies around the world, Using Experience to Develop Leadership Talent will serve as a focused guide to how organizations can use on-the-job development to reshape leader development practices that better integrate work and learning.

Cynthia McCauley is a senior fellow at the Center for Creative Leadership (CCL) in Greensboro, NC. From her broad research and applied experience, she has developed expertise in leader development methods, including developmental assignments and relationships, 360-degree feedback, and action learning. She has co-developed a number of CCL's assessment tools and is co-editor of three editions of The Center for Creative Leadership Handbook of Leadership Development.

Morgan McCall is a professor of management and organization in the Marshall School of Business at the University of Southern California. His research on the development and derailment of executives has appeared in numerous books and articles, including the trilogy The Lessons of Experience, High Flyers, and Developing Global Executives. He has applied his work on experience-based leader development at numerous companies, including Disney, Toyota, Microsoft, and Proctor & Gamble.

Learn more at www.experiencedrivendevelopment.com

List of Figures, Tables, and Exhibits

Foreword: Series Editor (Allen I. Kraut)

Foreword: A Senior HR Executive Perspective (Moheet Nagrath)

Foreword: A Senior Line Executive Perspective (Inge G. Thulin)

Acknowledgements

The Editors

The Contributors

Section I: Introduction

Chapter 1: Experience-Driven Leadership Development: Surveying the Terrain (Morgan W. McCall, Jr. and Cynthia D. McCauley)

Section II: Putting Experience at the Center of Talent Development Systems

Chapter 2: Building Leadership Breadth at Eaton Corporation (Connie Wayne)

Chapter 3: Developing a Pipeline of Internal Leadership Talent at 3M (Karen B. Paul, Cindy Johnson and Kathie Karls)

Chapter 4: Developing Leaders at All Levels at Yum! Brands (J. Tim Galbraith and Jim Howard)

Chapter 5: Experience-Based Development: Building a Foundation at Kelly Services (Brad Borland, Terry Hauer and Laura Ann Preston-Dayne)

Chapter 6: Leading from Where You Are: Driving On-the-Job Development into the Whole Organization (Paul R. Yost)

Section III: Designing Job Experiences for Leader Development

Chapter 7: A Project-Based Approach to Developing High-Potential Talent in the Tata Group (Satish Pradhan, Radhakrishnan Nair and Asma Bagash)

Chapter 8: Collaborative Leadership in the Intelligence Community: Joint Duty Program (Elizabeth B. Kolmstetter)

Chapter 9: Advancing Strategic Work and Accelerating Leadership Talent at GlaxoSmithKline (Kim Lafferty and Steve Chapman)

Chapter 10: Developing IBM Leaders through Socially Responsible Service Projects (Vicki Flaherty and Mathian Osicki)

Chapter 11: Using Part-Time Assignments to Broaden the Senior Leadership Pipeline at Genentech (Nisha Advani)

Chapter 12: An Indian Experience of Leader Development: The Fire of Experience and Krishna-Arjuna Coaching (P.V. Bhide, Meena Surie Wilson, Rajeev Kakkar and Dilep Misra)

Chapter 13: Virtual Reality and Leadership Development (Randall W. Hill, Jr.)

Section IV: Maximizing Learning from Experience

Chapter 14: Formal Development Enhances Learning from Experience at Microsoft (Lori Homer)

Chapter 15: Experience-Based First-Line Manager Development at HEINEKEN (Mary Mannion Plunkett and Dagmar Daubner)

Chapter 16: Turning Experience into Expertise: The Everyday Learning Disciplines for Leaders (Jeffrey J. McHenry and D. Douglas McKenna)

Chapter 17: Catalytic Converters: How Exceptional Bosses Develop Leaders (Morgan W. McCall, Jr. and Jeffrey J. McHenry)

Section V: Conclusion

Chapter 18: Putting Experience at the Heart of Leader Development: Concluding Thoughts (Cynthia D. McCauley and Morgan W. McCall, Jr.)

Index

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