Virtual Selling Going Beyond the Automated

Known in Silicon Valley as "a salesman's salesman", Thomas Siebel has created Siebel Systems to produce customer-specific brochures and presentations--and even products--on demand. This book demonstrate how Siebel Systems centers on enlarging the role of the sales rep to sales project coordinator. Illustrations.

Michael Malone is an author and television writer.

Finding the Path	p. 1
Total Sales Quality	p. 27
Making the Sale	p. 48
The Hurried Pace of Change	p. 81
Virtual Reality	p. 113
Finding the Facts	p. 141
Total Quality Marketing	p. 162
Virtual Selling	p. 184
Rethinking Sales Management	p. 203
The Informed Sales Force	p. 221
Notes	p. 238
Index	p. 243
Table of Contents provided by Blackwell. All Rights Reserved.

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Virtual Selling Going Beyond the Automated Sales Force to Achieve Total Sales Quality

Summary

Author Biography

Table of Contents

Supplemental Materials