What Do I Say Next? Talking Your Way to

A professor emeritus at Stanford Universitys business school identified one consistent trait among successful MBA graduates: great conversational skills. Now, Susan RoAne, best selling author of How to Work a Room and The Secrets of Savvy Networking, shows how people can vastly improve their conversational skills and acquire the necessary verbal tools and techniques to advance their careers and personal lives.

Introduction	p. 1
Schmooze or Lose: Why We Need Conversation to Succeed	p. 5
The Banquet of Banter is a Potluck	p. 13
ConverSensations: How Do They Do It?	p. 31
Even If You are Not Shy ... Read This	p. 45
Reading Your Way to Great Conversation	p. 63
Hear, Hear - Lend Me Your Ear	p. 73
Surely You Jest!	p. 93
How to Shine in a Crowd	p. 105
Working the Virtual Chat Room: On-Line, Not Out-of-Line	p. 139
Talk Targets: Becoming a Magnet	p. 157
Conversation Killers: What Not to Say	p. 173
Coping with Conversation Killers: End It or Mend It	p. 191
How to Converse in a Diverse World and Workplace	p. 211
Ten Commandments of Conversation	p. 233
For Those Desperately Seeking Susan	p. 235
At-a-Glance Guide to Everyday Conversations: Talk Tips	p. 237
Yiddish Glossary	p. 253
Bibliography	p. 257
Index	p. 261
Table of Contents provided by Blackwell. All Rights Reserved.

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What Do I Say Next? Talking Your Way to Business and Social Success

Summary

Table of Contents

Supplemental Materials