Business Communication

Unit 1 Building Blocks for Effective Messages

Module 1 Business Communication, Management, and Success

Module 2 Adapting Your Message to Your Audience

Module 3 Communicating Across Cultures

Module 4 Planning, Writing, and Revising

Module 5 Designing Documents, Slides, and Screens

Unit 2 Creating Goodwill

Module 6 You-Attitude

Module 7 Positive Emphasis

Module 8 Reader Benefits

Unit 3 Letters, Memos, and E-Mail Messages

Module 9 Formats for Letters, Memos, and E-Mail Messages

Module 10 Informative and Positive Messages

Module 11 Negative Messages

Module 12 Persuasive Messages

Module 13 E-Mail Messages

Unit 4 Polishing Your Writing

Module 14 Editing for Grammar and Punctuation

Module 15 Choosing the Right Word

Module 16 Revising Sentences and Paragraphs

Unit 5 Interpersonal Communication

Module 17 Listening

Module 18 Planning, Conducting, and Recording Messages

Module 19 Working and Writing in Teams

Module 20 Making Oral Presentations

Unit 6 Research, Reports, and Visuals

Module 21 Proposals and Progress Reports

Module 22 Finding, Analyzing, and Documenting Information

Module 23 Short Reports

Module 24 Long Reports

Module 25 Using Visuals

Unit 7 Job Hunting

Module 26 Researching Jobs

Module 27 Résumés

Module 28 Job Application Letters

Module 29 Job Interviews

Module 30 Follow-Up Letters and Calls and Job Offers

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