Unit One: Introduction to CommunicationChapter 1: Communicating in Everyday LifeChapter 2: Interpreting CommunicationChapter 3: Communicating GloballyUnit Two: Developing Language SkillsChapter 4: Exploring Language ElementsChapter 5: Mastering Nouns and PronounsChapter 6: Expanding Language SkillsUnit Three: Developing Writing SkillsChapter 7: Applying the Mechanics of StyleChapter 8: Sharpening Writing SkillsUnit Four: Applying Communication SkillsChapter 9: Writing E-mails, Memos, and LettersChapter 10: Writing Specific CommunicationsChapter 11: Preparing and Writing ReportsUnit Five: Communicating in a Business EnvironmentChapter 12: Working with TechnologyChapter 13: Communicating With CustomersChapter 14: Developing Presentation SkillsUnit Six: Searching for Jobs and Writing ResumesChapter 15: Searching for JobsChapter 16: Interviewing and Employment Issues
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