Confronting Conflict First-aid Kit for Handling Conflict, A
, by Glasl, FriedrichNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9781869890711 | 186989071X
- Cover: Paperback
- Copyright: 7/1/1999
Tensions can grow into conflicts that injure relationships, groups, and organizations. Glasl uses examples, exercises, theory, and techniques to analyze all kinds of conflict; to understand how temperaments affect conflicts; to reduce conflict by changing behavior, attitudes, and perceptions; and to practice considerate means of confrontation.