Difficult Conversations

In the tradition of one of our bestselling nonfiction titles. Getting Past No, "Difficult Conversations" enables listeners to untangle the web of emotions, perceptions and assumptions that make even competent communicators stumble.

Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestseller <i>Getting to YES!</i> They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging from <i>The New York Times</i> to <i>Parents</i> magazine. Bruce Patton is also coauthor of <i>Getting to YES!</i>