The Health Care Manager's Human Resources Handbook

This unique book about human resource (HR) management is written for health care department managers who must relate to and work with their HR departments and manage their personnel. An expert with 18 years of experience in human resources management, author Charles R. McConnell describes what the function of the HR department can do for you, and shows how to get the most value out of an organization's HR department. For each topic addressed, the book provides: background; the HR department's responsibilities; where and how HR interfaces with the line management; the HR responsibilities of the manager; and how the manager can get the best from the HR function.The Second Edition brings the book up to date by addressing the following changes in the field: Pressure on HR to operate with fewer staff; Tendency toward decentralization for certain HR activities; Impact of organizational flattening and mergers and acquisitions. Newer laws and changes to existing laws that impact recruiting and Interviewing, as well as documentation, termination, legal action, and unions

Preface
A HeadWhat's New to This Edition?
Part1 Human Resources and the Organizational Environment
Chapter1 From Employment Office to Human Resources
Chapter2 How Human Resources Fits into the Health Care Organization
Chapter3 The Legal Framework of Present-Day Human Resources
PartII The Health Care Manager Meets Human Resources
Chapter4 Human Resources and the Health Care Manager
Chapter5 The Manager-Employee Relationship
PartIII Obtaining Employees
Chapter6 The Manager and the Recruiting Process
Chapter7 How to Conduct a Legal--but Effective--Selection Interview
PartIV Employee Relations and the Manager
Chapter8 Directions in Employee Relations
Chapter9 The Health Care Manager and Employee Problems
Chapter10 Performance Appraisal: The Never-Ending Task
Chapter11 Performance Appraisal: The Never-Ending Task
Chapter12 Employee Documentation: Shoulds and Should-Nots for the Manager
Chapter13 Terminating Employees: Minimizing the Legal Risks
Chapter14 See You in Court: Involvement in Legal Action
Part5 Other Human Resources Concerns
Chapter15 Avoiding--or Dealing with--a Union
Chapter16 The Manager's Role in Employee Training
Chapter17 Iceberg Tips: Compensation, Benefits, and Other Concerns
Chapter18 Keeping Human Resources on Its Toes
A HeadList of Exhibits