Chapter 1 The Importance of Leadership: Setting the Stage Chapter 2 The Leadership Equation Chapter 3 Leadership Qualities, Characteristics of Followers, and Situational Factors Chapter 4 The Importance of Vision and the Motive to Lead Chapter 5 Organizational Climate Chapter 6 Leadership Ethics Chapter 7 The Role of Values and Ethics at Work Chapter 8 Leadership Authority Chapter 9 Empowerment in the Workplace and the Quality Imperative Chapter 10 Effective Leadership and Human Relations Chapter 11 The Team Concept Chapter 12 Human Behavior and the Art of Persuasion Chapter 13 The Diversity Challenge Chapter 14 Effective Delegation and How to Assign Work Chapter 15 The Role of Personality Chapter 16 The Leader as Coach Chapter 17 Helping People through Change and Burnout Prevention Chapter 18 Managing Performance Chapter 19 Professional Performance and Sustaining Discipline Chapter 20 The Road Ahead: Challenge and Charge
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