The Lost Art of Listening, Second Edition;

This book has been replaced by The Lost Art of Listening, Third Edition, ISBN 978-1-4625-4274-1.

Michael P. Nichols, PhD, Professor of Psychology at the College of William and Mary, is the author of Stop Arguing with Your Kids, among numerous other books. He is a well-known therapist and a popular speaker.

Introduction	p. 1
The Yearning to Be Understood
"Did You Hear What I Said?": Why Listening Is So Important	p. 9
"Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other	p. 25
"Why Don't People Listen?": How Communication Breaks Down	p. 42
The Real Reasons People Don't Listen
"When Is It My Turn?"-The Heart of Listening: The Struggle to Suspend Our Own Needs	p. 73
"You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening	p. 96
"Why Do You Always Overreact?!": How Emotionality Makes Us Defensive	p. 111
Getting Through to Each Other
"Take Your Time-I'm Listening": How to Let Go of Your Own Needs and Listen	p. 139
"I Never Knew You Felt That Way": Empathy Begins with Openness	p. 157
"I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity	p. 176
Listening in Context
"We Never Talk Anymore": Listening Between Intimate Partners	p. 205
"Nobody around Here Ever Listens to Me!": How to Listen and Be Heard within the Family	p. 235
From "Do I Have To?" to "That's Not Fair!": Listening to Children and Teenagers	p. 252
"I Knew You'd Understand": Being Able to Hear Friends and Colleagues	p. 280
Epilogue	p. 304
Index	p. 309
About the Author	p. 314
Table of Contents provided by Ingram. All Rights Reserved.

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The Lost Art of Listening, Second Edition; How Learning to Listen Can Improve Relationships

Summary

Author Biography

Table of Contents

Supplemental Materials