Part 1: Introduction to marketing 1. An overview of marketing 2. Analysing the marketing environment 3. Understanding consumer decision-making 4. Analysing the competitive situation 5. Information for marketing decision-making and marketing research 6. Segmenting and targeting markets 7. Positioning the firm and its products Part 2: Implementing marketing mix strategies 8. Product decisions 9. Developing and managing products 10. Marketing channels and the role of intermediaries 11. Marketing communication strategy 12. Implementing marketing communication mix strategies 13. Pricing concepts and setting the right price 14. Putting it all together: the strategic marketing plan Part 3: Specialised marketing 15. Marketing in specialised markets 16. Sustainable marketing
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