The Oxford Handbook of Organisational Social Evaluations

This Oxford Handbook of Organisational Social Evaluations provides a state-of-the-art critical review of recent conceptual and empirical research on organisational social evaluations, focused on how organisations specifically manage legitimacy, status, reputation, stigma, trust, and celebrity. These social evaluations matter because intangible assets now account for over 85% of corporate value, and the way in which organisations are perceived across these different concepts form a critical component of their licence to operate.

This major new reference volume features chapters from leading scholars across the world as well as captures insights from different academic disciplines. It also includes chapters from business leaders who provide sharp insights into how these concepts exhibit themselves in practice. The structure captures a deep dive into each concept as well as a set of essays showing how they interrelate and interact with each other. Altogether, the volume serves as a reference for social evaluations scholars, students of business, and organisational leaders globally.

AcknowledgementsPart I - Introductions1. Introduction, Rupert Younger and Anastasiya Zavyalova2. Why Shaping Social Evaluations Is Now a Leadership Imperative, Emma Cox and James MorrisPart II Social EvaluationsLegitimacy3. Legitimacy Foundations, David L. Deephouse and Patrick Haack4. Legitimacy Dynamics, Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury5. Legitimacy in Practice, Roger ParryStatus6. Status Foundations, Michael Jensen, Heeyon Kim and Bo Kyung Kim7. Status Dynamics, Amanda Sharkey and Balázs Kovács8. The Importance and Value of Status in Organisational Leadership A Practice Perspective, Bob WigleyReputation9. Reputation Foundations, Scott Graffin and Farhan Iqbal10. Reputation Dynamics: Understanding the Reputation Buffer and Burden, Jonathan Bundy and Milo Wang11. Reputation In Practice, Roland Rudd and James LeviseurStigma12. Stigma Foundations, Madeline Toubiana and Trish Ruebottom13. Stigma, Stigmatization and De-Stigmatization Processes and Dynamics, Thomas Roulet and Paul Tracey14. Stigma in Practice, Tara WaiteTrust15. Trust Foundations, Ashley Fulmer and Lisa van der Werff16. Understanding Trust Dynamics in Organizations, Nicole Gillespie and Kurt Dirks17. Trust in Practice: The Role of Investors, Anne SimpsonCelebrity18. Celebrity Foundations, Jeffrey B. Lovelace and Abbie G. Oliver19. Celebrity Dynamics, Laura D'Oria and Mike PfarrerPart III - Foundational Drivers and Moderators20. The Moral Dimension of Organizational Social Evaluations, Samuel A. Mortimer and Alan D. Morrison21. Behavioural Signals, Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon22. Categories and Social Evaluations, Daniel B. Sands and Joseph Porac23. Evaluation in Network Context, Ronald S. Burt and Sonja Opper24. Organizational Identity and Corporate Values, Kimberly D. Elsbach and Ileana Stigliani25. Organisational Culture, Sue Dopson and Mark Fearn26. The Influence of Cultural Values on Social Evaluations, Badri Zolfaghari and Farsan Madjdi27. Social-Symbolic Work and Organisational Social Evaluations, Thomas B. Lawrence and Nelson Phillips28. The Role of Language and Communication in Shaping Social Evaluations: The Case of Discursive Legitimation, Alexander Rustler, Eero Vaara and Ana M. ArandaPart IV New and Emerging Macro, Meso, and Micro Forces29. Social Evaluations of Environmental, Social and Governance Issues, Witold J. Henisz30. From User to Shaper: Firm Reputation and Business-Government Relations, Timothy Werner31. Reputational Regulation: The Public Governance Functions of Reputation, Kishanthi Parella32. Activism and Its Consequences for Social Evaluation, Brayden G. King33. Media and Social Media in Social Evaluations Research, Marco Clemente and Laura Illia34. Social Media, Social Approval, and Social Disapproval, Rhonda K. Reger, Niken Putri and Md Ziad Haidar35. Measuring Up: The Challenges of Quantifying Social Evaluations, Naomi A. Gardberg, Patrick Haack and William Newburry36. The Role of Digital Platforms as Social Evaluation Intermediaries, Michael Etter37. Artificial Intelligence and the Reshaping of Social Evaluations, Alex Murray and Vern L. GlaserPart V Essays on Interrelationships38. The Evaluator's Perspective: Understanding Valence Alignment in Organizational Evaluations, Donald Lange, Nicole Gillespie and Alex Bitektine39. The Alchemy of Social Evaluations: Increasing Value through Dynamic Transformations, Timothy G. Pollock and Violina P. Rindova40. Stigmatising Events and Their Relationships to Positive Social Evaluations, Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and Cynthia E. DeversPart VI Conclusions41. Concluding Thoughts, Rupert Younger and Anastasiya Zavyalova