Recruitment and Retention Lessons for the New

This study presents recommendations to improve recruiting and retention in the New Orleans Police Department (NOPD). The recommendations, tailored to the unique circumstances of the NOPD, include using civilian employees for some jobs now performed by officers; developing a proactive recruiting program; providing housing; increasing the frequency of promotion examinations; eliminating the backlog of promotions; restructuring compensation; establishing a first-responders charter school; and rebuilding the police infrastructure.

Preface	p. iii
Tables	p. ix
Acknowledgments	p. xi
Introduction: The Problem	p. 1
A Personal and Professional Disaster for the New Orleans Police Department and Other First Responders	p. 2
Recruiting and Retention Since Katrina	p. 5
Lessons That Might Help the New Orleans Police Department	p. 9
Compensation	p. 11
NOPD Salaries Are Not Competitive	p. 11
No-Cost Management Actions Can Also Improve Retention	p. 16
The NOPD's Retirement Plan	p. 17
Housing as a Component of Compensation	p. 18
Career Progression and Promotion	p. 21
Recruiting	p. 23
Civilian/Officer Mix	p. 27
Morale	p. 28
Conclusion	p. 29
Bibliography	p. 33
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Recruitment and Retention Lessons for the New Orleans Police Department

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