Managing People in Organizations Contemporary Theory and Practice

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ISBN: 9781403997968 | 1403997969
Cover: Paperback
Copyright: 1/9/2007

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How has the workplace changed since the 1980s and what does this mean for employees and organizations? Does the working environment affect performance? How can organizations best motivate employees? Can leaders inspire company performance? Is conventional workplace training a waste of money?

Preface	p. xii
Introduction	p. xiv
The Changing Face of Work Practice and the New Costs and Challenges for Employers	p. 1
Introduction	p. 1
Section guide	p. 1
Reading objectives	p. 2
The Changing Economy, Work practices, and Culture	p. 3
Economic rationalism	p. 4
The changing workplace	p. 8
Temporary employment and outsourcing	p. 11
Best practice: Case examples of how it's being done	p. 13
Summary	p. 16
Review questions	p. 16
Mind-diagram summary	p. 18
Work Intensification, Increasing Health Care, and Other Costs	p. 19
Work intensification and "quick fixes"	p. 20
Stress, illness, and organizational costs	p. 22
Physical inactivity at work	p. 23
Best practice: Case examples of how it's being done	p. 24
Points for action: Practical recommendations for change	p. 25
Summary	p. 26
Review questions	p. 26
Mind-diagram summary	p. 28
The Worker-Friendly Organization	p. 29
Flawed assumptions of productivity	p. 30
Work-life balance	p. 31
The current role of human resources management	p. 39
Best practice: Case examples of how it's being done	p. 40
Points for action: Practical recommendations for change	p. 43
Summary	p. 44
Review questions	p. 45
Mind-diagram summary	p. 47
Enhancing Corporate Performance	p. 49
Introduction	p. 49
Section guide	p. 49
Reading objectives	p. 49
Human Resources Practices and Corporate Profitability	p. 51
Human capital and the intangible asset	p. 52
The organizational climate	p. 61
Best practice: Case examples of how it's being done	p. 65
Points for action: Practical recommendations for change	p. 67
Summary	p. 69
Review questions	p. 70
Mind-diagram summary	p. 71
Strategic Principle, Vision and Mission	p. 72
Best practice: Case examples of how it's being done	p. 75
Summary	p. 76
Review questions	p. 76
Mind-diagram summary	p. 77
Innovation Capability and the Future	p. 78
Innovation, information, and human and non-financial resources	p. 79
Embracing change (or not)	p. 85
Best practice: Case examples of how it's being done	p. 87
Points for action: Practical recommendations for change	p. 88
Summary	p. 89
Review questions	p. 89
Mind-diagram summary	p. 91
Developing Individual and Team Performance in the Workplace	p. 93
Introduction	p. 93
Section guide	p. 93
Reading objectives	p. 94
Psychological Workplace Environment	p. 95
Empowerment, employee voice, and ownership	p. 96
Perceived control and stress	p. 102
Enhancing the perception of control: Psychological contracts, time, and self-actualization	p. 106
Control and performance: High-performance work systems	p. 112
Best practice: Case examples of how it's being done	p. 117
Points for action: Practical recommendations for change	p. 117
Summary	p. 120
Review questions	p. 121
Mind-diagram summary	p. 122
Skills Training and Stress Management	p. 123
Stress, health, and morale	p. 124
Stress, vacation, athletes, and balance	p. 126
Best practice: Case examples of how it's being done	p. 128
Summary	p. 129
Review questions	p. 129
Mind-diagram summary	p. 130
Enhancing Performance	p. 131
Performance and commitment	p. 132
Incentives, reward, and reinforcement	p. 134
Ergonomics and physical environment	p. 139
Teams and teamworking	p. 141
Best practice: Case examples of how it's being done	p. 145
Points for action: Practical recommendations for change	p. 147
Summary	p. 147
Review questions	p. 148
Mind-diagram summary	p. 149
Increasing Workplace Satisfaction and Productivity	p. 151
Introduction	p. 151
Section guide	p. 151
Reading objectives	p. 152
Positive Effects of Workplace Satisfaction and Negative Effects of Withdrawal	p. 153
The story so far	p. 154
Satisfaction, workplace support, and performance	p. 156
Satisfaction, workplace participation, and performance	p. 162
Performance evaluations and job satisfaction	p. 167
Best practice: Case examples of how it's being done	p. 169
Points for action: Practical recommendations for change	p. 170
Summary	p. 172
Review questions	p. 173
Mind-diagram summary	p. 174
Satisfaction, Meaning, and Happiness in the Workplace	p. 175
The importance of subjectivity	p. 176
Satisfaction and meaning	p. 178
Happiness and health	p. 179
Best practice: Case examples of how it's being done	p. 182
Points for action: Practical recommendations for change	p. 183
Summary	p. 184
Review questions	p. 184
Mind-diagram summary	p. 185
Improving Managerial and Leadership Practices, and Motivating Employees	p. 187
Introduction	p. 187
Section guide	p. 187
Reading objectives	p. 188
Managerial Development and Models	p. 189
Contemporary managerial practices and competence	p. 190
Managerial development	p. 194
Management and culture	p. 201
Best practice: Case examples of how it's being done	p. 204
Points for action: Practical recommendations for change	p. 204
Summary	p. 205
Review questions	p. 205
Mind-diagram summary	p. 207
Transformational Leadership and the Benefits of Leadership Enhancement	p. 208
Leadership styles: Adaptive, transformational, and transactional leadership	p. 209
Benefits of adaptive and transformational leadership versus transactional leadership	p. 212
Leadership and corporate ethics	p. 216
Best practice: Case examples of how it's being done	p. 223
Points for action: Practical recommendations for change	p. 225
Summary	p. 226
Review questions	p. 227
Mind-diagram summary	p. 228
Motivating Employees	p. 229
Rewards, and extrinsic and intrinsic motivation	p. 230
Relationships, environment, and goal setting	p. 238
Best practice: Case examples of how it's being done	p. 241
Points for action: Practical recommendations for change	p. 242
Summary	p. 243
Review questions	p. 244
Mind-diagram summary	p. 245
Enhancing Organizational Communication, Knowledge, and Learning	p. 247
Introduction	p. 247
Section guide	p. 247
Reading objectives	p. 248
Communication, Information, Knowledge, and the Learning Organization	p. 249
Communication and knowledge	p. 250
The learning organization	p. 255
Best practice: Case examples of how it's being done	p. 263
Points for action: Practical recommendations for change	p. 265
Summary	p. 269
Review questions	p. 270
Mind-diagram summary	p. 271
Learning and Training in the Workplace	p. 272
Learning and motivation to learn	p. 273
Workplace training and transfer of learning	p. 282
Best practice: Case examples of how it's being done	p. 290
Points for action: Practical recommendations for change	p. 292
Summary	p. 294
Review questions	p. 294
Mind-diagram summary	p. 296
Conclusions	p. 297
Glossary	p. 298
Appendix	p. 300
References	p. 306
Index	p. 323
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Managing People in Organizations Contemporary Theory and Practice

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