Winning Business Protocol

Work Smarter and Get Ahead
Anyone can excel in business with Dr. Jan Yager’s new book, Winning Business Etiquette. Readers will learn the key principles of business protocol, from proper etiquette and effective communication to personal conduct and working with others. Yager draws on original business research as well as her extensive global experience working in academic, corporate, and entrepreneurial jobs to provide realistic examples. Chapters cover topics such as:

• Job hunting and tips for new hires
• Dress code and appropriate behavior
• Social media dos and don’ts
• Entrepreneurial rules for success
• Dealing with ethical issues
• Discrimination and sexual harassment
• Working with a variety of personality types
• Conducting international business
• Preparing the next generation of workers
• And more

With down-to-earth advice, Yager shows readers how to excel and collaborate in whatever industry they find themselves. A valuable guide for employees, managers, and CEOs alike, Winning Business Etiquette belongs on everyone’s desk.

Jan Yager, PhD, is an author, sociologist, criminologist, business consultant, adjunct college professor, and entrepreneur. She is the author of more than fifty award-winning books, which have been translated into thirty-five languages, including Business Protocol, Grow Global, Productive Relationships, Making Your Office Work for You, Who’s That Sitting at My Desk?, When Friendship Hurts, and Work Less, Do More. Dr. Yager’s previous books on protocol, Business Protocol and Grow Global, have been translated into Spanish, Russian, Vietnamese, and Chinese editions. She has appeared on TheToday Show, Good Morning America, The View, CBS This Morning, CBS Sunday Morning, NPR, and other major shows. Dr. Yager lives in Connecticut and teaches at colleges and universities throughout the tristate area. For more, visit www.drjanyager.com.

Christopher Forbes is vice chairman of the Forbes publishing company. He founded American Friends of the Louvre and served as president for over a decade. In 2011, Americans for the Arts recognized him with a BCA Leadership Award. He has served on the board of several arts nonprofits, including the Brooklyn Museum, Newark Museum, New York Academy of Art, and others.