Tools and Tactics of Design

This book is about the process of design and the skills that individuals should develop in order to execute that process. Its focus is on explaining the engineering design process but the authors have also tried to provide an experiential resource. In this regard the book provides the reader with guidance on how to use a variety of tools and techniques that support collaborative design efforts.

Peter G. Dominick and John T. Demel are the authors of Tools and Tactics of Design, published by Wiley.

Introduction

1

(25)

Introduction to Engineering Design-The Art of Design

1

(2)

Organization of This Design Text

3

(10)

Intersection of Phases and Steps with Skills and Activities

4

(1)

Phases and Steps of the Design Process

5

(3)

Skills and Activities

8

(4)

Case Examples, Projects, and Other Learning Tools

12

(1)

Tips on Using this Text

13

(1)

Other Important Characteristics of the Design Process

13

(13)

Products and Systems

14

(1)

Multiple Goals

14

(1)

Closed Versus Open-Ended Problems

14

(1)

Application of Established Scientific Principles and Technologies

15

(1)

Iteration and Feedback

15

(1)

Stepwise, Sequential Design vs. Concurrent Design

16

(4)

Safety and Reliability Issues

20

(1)

Ethical Issues in Design

21

(1)

Chapter Review

22

(4)

Defining The Problem: Steps And Decision-Making Skills

26

(19)

Forming the Problem Statement

27

(9)

Research and Data Gathering

29

(1)

Eliminating Biases and Overcoming Assumptions

29

(4)

Analyzing Key Phrases

33

(3)

Identifying Functional Requirements

36

(2)

Using Objective Trees

37

(1)

Recognizing Constraints and Limitations

38

(2)

Using Sketches

39

(1)

Clarifying the Problem Over Time

39

(1)

Defining a Schedule and Forming a Team

40

(5)

Chapter Review

42

(3)

Defining The Problem: Project And People Skills

45

(28)

Project Management

45

(8)

Discussing and Defining Project Expectations

47

(1)

Coordinating Schedules and Planning Meetings

48

(2)

Establishing Working Agreements

50

(3)

Adhering to Your Working Agreement

53

(1)

Communication

53

(10)

Active Listening and Probing Skills

54

(3)

The Laboratory Record Book

57

(2)

Composition Skills

59

(4)

Collaboration

63

(10)

Overview of the Stages of Team Development

64

(3)

Working through Your Team's Forming Stage

67

(1)

Chapter Review

68

(2)

Behavioral Checklist for Phase I

70

(3)

Design Phase 2: Formulating Solutions-Steps And Decision Making

73

(25)

Defining Design Parameters

73

(6)

Innovation Versus Origination

74

(2)

Considering External Factors

76

(3)

Identifying Alternatives

79

(11)

Brainstorming

80

(1)

Lateral Thinking

81

(3)

Delphi and Nominal Group Techniques

84

(2)

TRIZ

86

(4)

Evaluating and Analyzing Alternatives

90

(4)

Systematic Decision Grids

90

(2)

Force-Field Analysis

92

(1)

Making Estimates

92

(2)

Selecting a Solution

94

(4)

Chapter Review

95

(3)

Formulating Solutions: Project And People Skills

98

(35)

Project Management

98

(9)

Preparing and Using Gantt Charts

99

(4)

Program Evaluation and Review Technique and Critical Path Method

103

(3)

Establishing and Maintaining Records

106

(1)

Communication

107

(9)

Writing Proposals

108

(5)

Preparing Bibliographies

113

(3)

Collaboration

116

(17)

Ensuring Full and Open Participation

116

(3)

Reaching Consensus and Building Commitment

119

(1)

Managing Conflict

120

(4)

Avoiding Groupthink

124

(4)

Chapter Review

128

(2)

Behavioral Checklist for Phase 2

130

(3)

Developing Models And Prototypes (Steps And Decision Making)

133

(20)

Selecting a Modeling Process

135

(5)

Performing Design Analyses

140

(7)

Testing the Overall Design

147

(1)

Revising, Refining, and Critiquing the Design

147

(6)

Chapter Review

150

(3)

Developing Models And Prototypes: Project And People Skills

153

(21)

Project Management

153

(3)

Clarifying Role and Responsibilities

153

(3)

Obtaining Resources

156

(1)

Communication

156

(8)

Writing Progress Reports

156

(5)

Providing Feedback

161

(2)

Seeking Input and Feedback

163

(1)

Collaboration

164

(10)

Managing Role Conflict and Role Ambiguity

165

(1)

Recognizing Style Differences

166

(3)

Eliminating Social Loafing

169

(1)

Chapter Review

169

(2)

Behavioral Checklist for Phase 3

171

(3)

Presenting And Implementing Your Design

174

(37)

Presenting the Final Design

175

(17)

Developing Presentation Skills

177

(2)

Preparing Visual Displays

179

(3)

Making the Presentation

182

(2)

Involving All Team Members in Your Presentation

184

(3)

Writing the Final Design Report

187

(5)

Implementing Production

192

(7)

Dealing with Last-Minute Changes, Retrofits, and Workarounds

192

(5)

Checklisting

197

(1)

Seeking a Fresh Perspective

198

(1)

Introducing and Distributing

199

(4)

Ensuring Quality Management

200

(2)

Applying CQI to Your Design Project

202

(1)

Following Up

203

(8)

Reviewing Performance

204

(1)

Reviewing Team Process Effectiveness

205

(1)

Celebrating Successes

206

(1)

Chapter Review

206

(2)

Behavioral Checklist for Phase 4

208

(3)

Appendix A Behavioral Checklist Summary Forms

211

(6)

Index

217

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Tools and Tactics of Design

Summary

Author Biography

Table of Contents

Supplemental Materials