Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

Tested techniques for applying improvement methods to the healthcare field Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Managementoffers the "best of breed" integration of the latest advances in performance improvement approaches in terms of patient experience, financial viability, and employee satisfaction. While the goal is to improve performance across all aspects of the organization, the path is through identifying processes that are not meeting expectationsand fixing them. Unlike "one size fits all" approaches, such as Lean only or Six Sigma only, the approach in this book integrates three main methodologies Lean Six Sigma, Six Sigma, and Theory of Constraints (TOC) by focusing on what is critical to the organization. By using the right tool for the right problem at the right time, the authors show how to deliver faster results and greater return on investment. The book includes numerous case studies, success stories, strategy and tactics, and interviews with leaders in the deployments. The book's approach can be applied at any stage in an organization's CPI journey: 1. Greenfield: Brand new deployments of continuous process improvement methodologies 2. New Heights: A successful CPI deployment where Lean and/or Six Sigma was already deployed, and now looking for methodologies to reach new heights 3. Revitalization: A stalled or unsuccessful deployment where Lean or Six Sigma was tried and abandoned. Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management Scales to any size organization and aligns easily to varying needs Shortens the traditional execution time, from adoption to results Optimizes the utilization of resources required to accomplish the desired goals Breaks organizational constraints and maximizes organizational efficiency Sustains the gains and defines a path to self-sufficiency Achieves a global impact through strategy alignment and focused project selection Shows how to integrate Constraints Management with Lean and Six Sigma to create a "best of breed" approach Reveals how to realize fantastic results higher return on investment, shorter lead times, better on-time delivery of services, and more