Creating Value Through People : Discussions

Practical guidance on how to empower people to do their best.Filled with stories by and fascinating interviews with human capital innovators, Making a Difference Through People provides practical guidance on how to empower people to deliver their best performance by employing their guiding principles. Offering relevant strategies and tactics, each interview is preceded by an introduction that provides a biographical recap and a brief discussion of each innovator.Mercer is the global leader for trusted HR and related financial advice, products and services. They work with clients at enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce. M. Michele Burns is Chairman and Chief Executive Officer of Mercer Prior to being named Chairman and CEO of Mercer, Ms. Burns held the position of Chief Financial Officer for MMC.

Mercer is a leading global provider of consulting, outsourcing, and investment services. Mercer works with clients to solve their most complex benefit and human capital issues, designing and helping manage health, retirement, and other benefits. A leader in benefit outsourcing, Mercer's investment services include investment consulting and multi-manager investment management. Mercer's 17,000 employees are based in more than forty countries.

About the Authors	p. ix
Acknowledgments	p. xi
Foreword	p. 1
Mike Abrashoff: Former Comander, USS Benfold (Retired U.S. Navy)	p. 5
Jan Fields: Executive Vice President and Chief Operating Officer, McDonald's Corporation	p. 23
Dr. Victor Fung: Group Chairman of the Li & Fung Group of Companies	p. 35
Anne Ruddy: Executive Director, WorldatWork	p. 45
Dr. Richard Boyatzis: Professor, Weatherhead School of Management, Case Western Reserve University	p. 59
Robert Joy: Former Senior Vice President, Human Resources, Colgate-Palmolive Professor, Executive Masters in Human Resource Leadership Program, Rutgers University	p. 71
Joel I. Klein: Chancellor of the New York City Department of Education	p. 83
John Tyson: Chairman, Tyson Foods	p. 107
Tom Kelley: Chief Executive Officer, IDEO	p. 121
Simon F. Cooper: President, Chief Operating Officer, The Ritz-Carlton Hotel Company, LLC	p. 139
Henri A. Termeer: Chairman, President, and CEO of Genzyme Corp	p. 157
Gordon Bethune: Former Chairman and CEO, Continental Airlines	p. 179
Linda A. Hill: Wallace Brett Donham Professor of Business Administration, Harvard Business School	p. 191
Billy Beane: Vice President and General Manager, Oakland Athletics Baseball Team	p. 199
Micky Arison: Chairman, CEO, Carnival Corporation	p. 207
Linda Smith: Founder, President and Chief Executive Officer, Four-D College	p. 213
Ilene H. Lang: President and CEO, Catalyst	p. 223
Ron Sargent: CEO of Staples, Inc.	p. 235
Jerry (Yoram) Wind: The Lauder Professor, The Wharton School Founder, Wharton School Publishing	p. 253
Howard Behar: Former President, Starbucks North America Former President, Starbucks International Member, Starbucks Board of Directors	p. 265
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Creating Value Through People : Discussions with Talent Leaders

Summary

Author Biography

Table of Contents

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