What Is Design for Six SIGMA?

" What Is Design for Six Sigma? reveals how to use DFSS to design new products, services, and processes so that quality problems can be solved before they ever start. Topics include: How to design new products and processes The DMADOV implementation process (Define, Measure, Analyze, Design, Optimize, and Verify) How to redesign existing processes and services

Pete Pande (Walnut Creek, CA) is the bestselling coauthor of The Six Sigma Way and president of Pivotal Resources, a consulting and training firm.

Bob Newman (Davis, CA) is a Pivotal Resources consultant.

Roland Cavanagh(Providence, RI) is a professional engineer and Pivotal Resources consultant.

Beyond Six Sigma

1

(6)

Design It Right the First Time: The Impact of DFSS

7

(12)

Six Sigma Basics

19

(8)

The Process Behind the Acronym

27

(6)

How to Apply DFSS

33

(4)

Process Design and Redesign for DFSS

37

(8)

The DFSS Toolkit: Designing What the Customers Really Want

45

(20)

A Note to Managers: How You Can Help Lead the DFSS Process

65

(6)

A Note to DFSS Team Members

71

(6)

Glossary of Six Sigma Terms

77

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What Is Design for Six SIGMA?

Summary

Author Biography

Table of Contents

Supplemental Materials