Sustainability Marketing : A Global Perspective

The authors have over 40 years of research experience between them and many years experience of teaching sustainability marketing concepts in the classroom.

Frank-Martin Belz is Professor at the Technische Universität München (TUM School of Management).

Ken Peattie is Professor at Cardiff Business School where he is also the Director of the ESRC Research Centre for Business Relationships, Accountability, Sustainability and Society (BRASS).

Preface to Second Edition xi

Preface to First Edition xiii

PART I Understanding Sustainability and Marketing 1

1 Marketing in the Twenty-First Century 3

A Very Short History of the World 5

The Twentieth Century: The Century that Transformed the World 6

Challenges for the Twenty-First Century 7

Sustainable Development 10

The Evolution of Marketing Thought 13

Beyond ‘Modern’ Marketing 14

2 Framing Sustainability Marketing 21

Marketing in Context 23

Elements of Sustainability Marketing 29

Corporate Context: Corporate Social Responsibility 31

Ethical Context 35

Socio-Political Context 37

Global Context 38

PART II Developing Sustainability Marketing Opportunities 49

3 Socio-Ecological Problems 51

Socio-Ecological Problems on a Macro Level 53

Socio-Ecological Impact of Products on a Micro Level 61

4 Sustainable Consumer Behaviour 77

Sustainability and Consumption 79

The Consumption Process 83

Understanding Sustainable Consumer Behaviour 86

Sustainable Consumption in Context 92

So Who Is the Sustainable Consumer? 98

Harnessing Sustainable Consumer Behaviour 103

PART III Developing Sustainability Marketing Standards and Strategies 115

5 Sustainability Marketing Values and Objectives 117

Sustainability Marketing: Challenging Basic Assumptions 119

Sustainability Marketing Values: Brand Ethos 124

Sustainability Marketing Objectives: The Triple Bottom Line 129

6 Sustainability Marketing Strategies 137

Marketing Strategy and Sustainability 140

Understanding the Marketing Environment 140

Developing a Sustainability Marketing Strategy 147

PART IV Developing the Sustainability Marketing Mix 171

7 Customer Solutions 173

Marketing Myopia 175

Customer (Pre-)Purchase Solutions 175

Customer Use Solutions 178

Customer Post-Use Solutions 182

Sustainability Branding 185

8 Communications 197

The Ambivalence of Communication 200

Sustainability Product Communication 203

Sustainability Corporate Communications 218

The Consumer as Communicator 221

9 Customer Cost 231

Total Customer Cost: The Consumer Perspective 233

Total Customer Cost: The Marketer Perspective 236

The Nature of Price Systems 247

10 Convenience 255

Consumption and Convenience 257

Convenience in Purchase 259

Convenience in Use 266

Convenience in Post-Use 267

Online Convenience 269

PART V Developing the Future of Sustainability Marketing 275

11 Sustainability Marketing Transformations 277

Sustainability Marketing Transformation: The Inside-Out Perspective 279

Corporate Transformations 281

Market Transformations 284

Political Transformations 287

Social Transformations 288

Sustainability Marketing Transformations: Possibilities and Problems 291

12 Reframing Sustainability Marketing 299

Thinking Again about Sustainability Marketing 301

Social Marketing and Sustainability 303

Towards a More Sustainable Economy 306

From Sustainability Micromarketing to Sustainability Macromarketing 310

Towards a Prosperous ‘One Planet’ Society 313

Conclusions: A Final Rethink 314

Index 319

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