The Business Guide to Sustainability

, by Hitchcock, Darcy E.; Willard, Marsha L.

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ISBN: 9781844073207 | 1844073203
Cover: Paperback
Copyright: 8/30/2006

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"This easy-to-use manual has been written by top business consultants specifically to help managers, business owners, organizational leaders and aspiring environmental managers/sustainability coordinators to improve their organization's environmental, social and economic performance."--BOOK JACKET.

List of Figures and Tables

Acknowledgements

xiii

Abbreviations

Introduction

xix

How this book is structured

How to get the most out of this book

How to use the self-assessments

xxi

Disclaimer to the sustainability experts

xxiv

Part 1 -- Foundation Concepts

Sustainability as a Strategic Issue

(20)

Benefits of pursuing sustainability

(2)

Threats if you don't pursue sustainability

(2)

Risks in pursuing sustainability

(1)

What is sustainability?

(3)

Why is sustainability a strategic issue?

(5)

Factors that define sustainability

(2)

How do you know whether your organization is sustainable?

(2)

Conclusion

(3)

Change Agent/Sustainability Coordinator: How to Keep a Sustainability Effort on Track

(14)

What you should know about sustainability

(3)

Strategies you can use

(5)

Change agents with no formal authority

(1)

Begin within your span of control

(1)

Sow seeds

(1)

Discussion groups

(1)

Green teams

(1)

Sustainability coordinators with formal authority

(1)

Steering committees

(1)

Task forces and project teams

(1)

Individuals

(1)

Award programmes and certification systems

(1)

Sustainability management systems

(1)

Conclusion

(1)

Score the sustainability coordinator

(6)

Part 2 -- Sustainability by Industry Sector

Sustainability in Services and General Office Practices

(16)

What you should know about sustainability

(3)

Strategies you can use

(8)

Clean up your own operations

(1)

Facilities

(1)

Technology

(1)

Paper products

(1)

Break room

(1)

Take responsibility for your ripples

(2)

Evaluate strategic threats

(1)

Explore emerging opportunities

(2)

Conclusion

(1)

Score services and office practices

(5)

Sustainability in Manufacturing and Product Design

(26)

What you should know about sustainability

(3)

Strategies you can use

(18)

Product design

(1)

Design for environment

(2)

Life cycle assessment and life cycle costing

(2)

Grey lists, black lists and supply chain management

(1)

Green chemistry

(1)

Converting products to services

(1)

Biomimicry

(1)

Operations

(1)

Energy and greenhouse gases

(2)

Collaborate with the supply chain

(1)

Product certification

(2)

Zero waste

(1)

Extended producer responsibility, product stewardship and product take-back

(3)

Conclusion

(1)

Score Manufacturing

(5)

Sustainability in Government Agencies

(40)

What you should know about sustainability

(4)

Strategies you can use

(28)

Spend tax revenue wisely, maximizing the benefit to society

(1)

Conserving energy

(1)

Take advantage of wasted resources

(1)

Streamline red tape

(1)

Employ green building practices

(1)

Find new funding sources

(1)

See the municipality as a whole system

(1)

Provide infrastructure and security

(1)

Ensure security

(1)

Design efficient, vibrant urban spaces

(1)

Design effective public transportation

(1)

Protect the commons

(2)

Engineer market-based incentives

(2)

Reclaim public goods and charge the full cost

(1)

Create preserves

(1)

Adopt the precautionary principle

(1)

Implement regulations

(1)

Create a level playing field

(1)

Privatize the resource within the right boundaries

(1)

Get the numbers right

(1)

Eliminate perverse subsidies

(2)

Protect and help people who need it

100

(1)

Perform triage

101

(1)

Combat hunger

101

(1)

Provide housing

102

(1)

Guide us toward a better future

102

(1)

Model and encourage new behaviour

103

(1)

Use purchasing as a way to drive markets

103

(1)

Develop social capital

104

(1)

Provide incentives and grants for needed research

105

(1)

Create audacious goals and policies

106

(1)

Sponsor award programmes

107

(1)

Make information visible

107

(1)

Integrate sustainability into education

108

(1)

Equalize opportunities

109

(2)

Use public pension funds as a signal to business

111

(1)

Conclusion

111

(1)

Score Government

111

(8)

Part 3 -- Sustainability by Organizational Function

Senior Management: How to Lead the Sustainability Effort

119

(22)

What you should know about sustainability

119

(3)

Strategies you can use

122

(16)

Assess threats, opportunities and constraints

123

(1)

Strategic planning

124

(1)

Scenario planning

124

(1)

Stakeholder management

125

(1)

Backcasting

125

(1)

Choose terms and frameworks

126

(1)

Alternative terms

127

(1)

Frameworks

128

(1)

Devise an implementation strategy and enlist support

129

(1)

Pick the best entry point

130

(1)

Set up the best structure

131

(1)

Demonstrate support

132

(1)

Align business systems

133

(1)

Provide for transparency and stakeholder involvement

134

(1)

Sustainability reports

135

(1)

Partner NGOs

135

(2)

Stakeholder engagement activities

137

(1)

Stakeholder audits

137

(1)

Conclusion

137

(1)

Score Senior management

138

(3)

Facilities: How to Save Energy and Water, Improve Productivity and Reduce Waste

141

(14)

What you should know about sustainability

141

(1)

Strategies you can use

142

(9)

Construct/remodel a high-performance building

142

(1)

Daylighting

143

(1)

Site selection

144

(1)

Material selection

145

(1)

Mechanical systems

145

(1)

Construction waste

146

(1)

Operate the building efficiently

147

(1)

Commissioning

147

(1)

Energy management

147

(1)

Manage waste

148

(1)

Provide green cleaning and landscaping services

149

(1)

Manage transportation issues

150

(1)

Conclusion

151

(1)

Score Facilities

151

(4)

Human Resources: How to Support the Change Process and Bolster Employee Commitment

155

(14)

What you should know about sustainability

156

(1)

Strategies you can use

157

(8)

Introduce the concept to top executives

157

(2)

Consult on the implementation

159

(1)

Align human resource systems

160

(4)

Model appropriate behaviours

164

(1)

Measure the benefits

164

(1)

Score Human resources

165

(4)

Purchasing: How to Determine What to Buy and How to Work with Suppliers

169

(20)

What you should know about sustainability

169

(2)

Strategies you can use

171

(15)

Purchasing practices

171

(1)

Adopt sustainable or environmentally preferable purchasing (EPP) policies

171

(1)

Embed EPP or sustainable choices into online systems

172

(1)

Embed sustainability language into RFPs and contracts

172

(1)

Use service contracts to align the interests of your vendors with your own

173

(1)

Implement a supply chain environmental management system

174

(2)

Buy green power

176

(1)

Create incentives and checklists for making more sustainable choices

176

(1)

Work with disadvantaged businesses and people as an economic development strategy

177

(1)

Life cycle assessment and life cycle costing

178

(1)

Purchasing projects

179

(1)

Conduct a waste or purchasing audit

179

(2)

Create a reliable market for a targeted product

181

(1)

Research sustainable alternatives for a specific function or product

182

(3)

Partner an NGO

185

(1)

Conclusion

185

(1)

Score Purchasing

186

(3)

Environmental Affairs: How to Support the Move Beyond Compliance and Eco-efficiencies to Sustainability

189

(10)

What you should know about sustainability

189

(2)

Strategies you can use

191

(4)

Environmental management systems

191

(1)

Chemical management systems

192

(1)

Chemical substitution

193

(1)

Green chemistry

194

(1)

Conclusion

195

(1)

Score Environmental affairs

195

(4)

Marketing/Public Relations: Whether and How to Promote Your Sustainability Efforts

199

(14)

What you should know about sustainability

201

(5)

Strategies you can use

206

(5)

Community-based social marketing

206

(1)

Cause-related marketing

207

(1)

Labelling, certification and standards

208

(1)

Stakeholder involvement

208

(1)

Sustainability reporting

209

(1)

Market transformation

209

(1)

Conclusion

210

(1)

Score Marketing and public relations

211

(2)

Accounting and Finance: How to Account for Environmental and Social Impacts

213

(18)

What you should know about sustainability

213

(5)

Strategies you can use

218

(11)

Develop a metrics framework and report on results

218

(1)

The Natural Step

219

(1)

Triple bottom line/Three Es

219

(1)

Sustainability or environmental management system

220

(1)

Organization's vision or values

221

(2)

Determine what is `better'

223

(1)

Activity-based costing (ABC)

223

(1)

Life cycle costing (LCC)

224

(1)

Life cycle assessment (LCA)

224

(2)

Decision tools to balance trade-offs

226

(1)

Brainstorm how to add more value

226

(1)

Weighted criteria charts

227

(1)

Compare a sustainability rating with cost

227

(2)

Conclusion

229

(1)

Score Finance and accounting

229

(2)

Appendix A -- Sustainability frameworks and tools

231

(6)

Appendix B -- Certification schemes

237

(2)

Notes

239

(6)

Index

245

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The Business Guide to Sustainability

Summary

Table of Contents

Supplemental Materials