Understanding Customer Needs (Digital Short Cut): Software QFD and the Voice of the Customer
, by Jayaswal, Bijay K.; Patton, Peter C.; Zultner, Richard E.Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780132351348 | 013235134X
- Cover: Nonspecific Binding
- Copyright: 3/1/2003