101 Tips for Telecommuters

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ISBN: 9781576750698 | 1576750698
Cover: Paperback
Copyright: 8/1/1999

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Telecommuting can have a tremendously positive impact on an individual's quality of life, productivity, and peace of mind. But all of the advantages are contingent on being a well-informed telecommuter. Author Debra Dinnocenzo offers specific strategies for successful telecommuting that will enhance effectiveness and prosperity, both personal and professional. Easy-to-implement suggestions offer ways to transfer the knowledge and take the steps necessary to change and improve relationships, processes, resources, and systems, at work and at home. Sections address working well alone, with the family, with a team, and with external partners.

Foreword

Special Foreword

xiii

Preface

Acknowledgments

xvii

How to Use This Book

(3)

Where to Begin

(7)

Assess Yourself for Telecommuting Success

(5)

Telecommuter Self-Assessment Checklist

(4)

Working Well in Your Home Office

(54)

Focus Your Life

(2)

Focus Your Work

(2)

Focus Your Day

(2)

Avoid Time Wasters

(1)

Maintain a Healthy Balance (Manage the Workaholic Within)

(2)

Stay Motivated (Manage the Slouch Within)

(2)

Get and Keep Your Office Organized

(1)

Get and Keep Your Day Organized

(2)

Keep the ``Administrivia'' Under Control

(2)

Manage the Maddening Mounds of Mail

(1)

Determine the Best Location for Your Home Office

(3)

Draw a Clear Line Between Your Work and Living Space

(2)

Determine the Best Address for Your Home Office

(1)

Design Your Office for Efficiency

(2)

Design Your Office for Good Health

(1)

Be Your Own OSHA Inspector

(2)

Dress for Success (According to the New Rules)

(2)

Make a Habit of Avoiding Bad Habits

(1)

Reject the Refrigerator that Beckons You

(2)

Work During Your Peak Energy Times

(2)

Making ``The Rounds'' for Efficient ``Erranding''

(2)

Stay Fit and Healthy

(1)

Take Breaks to Relax, Re-energize, or Recover

(2)

Multi-Task to Maximize Your Productivity

(2)

Avoid the (Real or Perceived) Isolation Trap

(2)

Track Expenses and Expenditures

(2)

Simplify and Improve Continuously

(2)

Reward Yourself and Celebrate Successes

(1)

Take Responsibility for Developing New Skills and Managing Your Career

(3)

Working Well with Your Family

(34)

Negotiate Expectations and Agreements

(2)

Get Your Family on Your Team

(2)

Manage and Minimize Distractions

(1)

Establish Clear Interruption Rules

(2)

Take Care of Childcare

(2)

If You Mix Childcare and Work (God Help You!)

(1)

``Take Your Children to Work'' Guidelines

(2)

The Shift to Home-Based Work with Older Children

(2)

Meeting the Challenge of Eldercare or Family Care

(2)

Minimize Household and Family Stress

(2)

Working With and Around Your ``4-Legged Children''

(1)

Resolve Disagreements Promptly

(2)

Accept the Guilt---and Move On

(2)

Answering Phones: Decide Who and How

(2)

Get the Respect You Deserve (How to be sure you and your work are taken seriously)

(2)

The Happy Marriage Partnership Guide to Office Sharing

(2)

Schedule Periodic ``How Goes It'' Meetings

(3)

Working Well with Your Team

(40)

Establish a Rock-Solid Foundation of Trust

101

(2)

Keep Your Boss Informed

103

(1)

Know and Nurture Your Team

104

(2)

Stay in Touch with Co-Workers

106

(2)

Be (Creatively) Accessible by Telephone

108

(1)

Don't Ignore Those Who Resent You

109

(2)

Network to Stay Visible and Informed

111

(2)

Stay on Track for Promotions (and Other Good Deals)

113

(1)

Know When to Ask for Help

114

(2)

Master Effective (Virtual) Interaction Skills

116

(2)

Technology Talk: Keys to Communicating Without Speaking

118

(2)

Determine the Need for ``Live'' Interactions

120

(2)

``Distance Delegation'' that Delivers Results

122

(2)

Manage the Performance Management Process

124

(2)

Reach Agreements that Foster Commitment and Collaboration

126

(2)

Resolve Conflicts Effectively and Proactively

128

(2)

Master the Fundamentals of Productive Virtual Meetings

130

(2)

Make Everyone Skilled and Comfortable in Virtual Meetings

132

(2)

Just Say ``No''

134

(2)

Work Productively With Co-workers Who Share Your Home Office

136

(3)

Working Well with Your External Partners

139

(32)

Know Who Provides Your Critical Services and Support

141

(1)

Be Your Own Purchasing Manager

142

(2)

Select Service Providers that Meet Your Criteria

144

(2)

Set Service Expectations and Get Your Desired Results

146

(2)

Negotiate Deadlines and Details

148

(2)

Establish Consequences for Unsatisfactory Service Performance

150

(1)

Get It in Writing

151

(3)

Know When to Outsource

154

(2)

Establish a Partner Mindset and Relationship

156

(2)

Treat People As People

158

(2)

Reward Good Work

160

(2)

Bartering for Best Results

162

(2)

Network Your Partner Network

164

(2)

Follow-Up for Best Results

166

(2)

Get the Most Out of Business and Professional Associations

168

(3)

Working Well with Tools and Technology

171

(52)

Assess Your Real Needs and Choose the Best Technology for You

173

(2)

Know Your Backup Options (Before a Crisis Occurs)

175

(3)

Be Prepared With the Basic Tools, Too

178

(4)

Get Wired---Electrify Your Telecommuting Experience

182

(2)

Computer Choices and Conundrums

184

(2)

Beyond the Computer: Essential Tools (and Toys) for the Well-Connected Telecommuter

186

(3)

Rarely Is a Phone Just a Phone

189

(3)

Make Your Phone Calls Chase or Wait for You

192

(2)

Manage the Madness of Multiple Machines that Ring or Beep at You

194

(2)

Skip the Massage---Get a Headset

196

(2)

Which Chair to Buy (When You'd Really Rather Have a Recliner)

198

(2)

Learn to Love Voice Mail (and Other Impossibilities)

200

(2)

Videoconferencing: The Next Best Thing to Being There?

202

(2)

Meet the Challenge of Internet Connections

204

(2)

Have Technology, Will Travel

206

(2)

If Talking to Yourself Is Interesting, Try Faxing to Yourself

208

(2)

Protect Your Equipment (and Your Livelihood)

210

(2)

So, Do you Really Need a Speakerphone in the Bathroom?

212

(2)

Make Telecommuting Work Well for You

214

(9)

Telecommuting Implementation Guide

217

(6)

Appendices

223

(16)

A. ``Make a Case for Telecommuting'' Guide

225

(9)

Addendum to Appendix A

229

(5)

B. Telecommuting Resource Guide

234

(5)

Index

239

(12)

About the Author

251

(1)

How to Get (and Give) More Information

252

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101 Tips for Telecommuters

Summary

Table of Contents

Supplemental Materials