The Abilene Paradox and Other Meditations on Management

Faulty decision-making can have dire consequences, and when it comes to group decisions, the challenges are even greater. Join Dr. Jerry B. Harvey as he clearly illustrates why no organization wants to find themselves goin' to Abilene. See how group dynamics can keep individuals from stating their true beliefs for fear of isolation and separation, and how that often leads to mismanaged agreement. You'll learn to recognize the warning signs of risky group dynamics and improve decision-making processes throughout your organization.

JERRY B. HARVEY is professor of management science at George Washington University in Washington, D.C., and author of the widely used McGraw-Hill management development film "The Abilene Paradox."