Marquette Univ., Milwaukee. Assesses problems in accountability mechanisms at most levels of the social service delivery system, and demonstrates ways that lack of accountability results in services not reaching their targets. For social workers and public policy makers. Hardcover, softcover available. DNLM: Social Work.
Jill Florence Lackey is founder and director of Jill Florence Lackey & Associates and of Urban Anthropology Inc. (UrbAn), the only nonprofit organization in the United States engaged exclusively in the practice of urban anthropology.
Preface
ix
Acknowledgments
xi
Introducing the Paper Program
1
(4)
Varieties of Paper Programs
5
(20)
Pay: The Program in a Box
5
(6)
The Programs on the Plains Initiative: The Plans to Plan
11
(4)
The Stories Behind the Stories
15
(8)
And the Story Does Not End Here
23
(2)
The Paper Coalitions
25
(14)
Reduce: The Stratified Coalition
25
(5)
TeenHealth: The Coalition in the Dark
30
(2)
Project United-Are-We: A Coalition United in Name Only
32
(1)
The Stories Behind the Stories
33
(4)
But the Story Does Not End Here
37
(2)
The Paper Information Lines
39
(20)
TeenHealth: The Media in the Dark
39
(2)
Reduce: The Media in the Artificial Light
41
(2)
The Immigrant Gardens: The Blind Eye
43
(3)
PC&C: The Stepford Staff
46
(8)
The Story Behind the Stories
54
(3)
But the Story Does Not End Here
57
(2)
The Other Side of the Page
59
(16)
The Small Story: The Nondiscretionary Model
60
(1)
The Big Story: Ethics-Based Leadership
61
(10)
A Word About Good Leadership
71
(2)
The Story Does Not End Here
73
(2)
The Role Evaluators Can Play, and Why We So Seldom Do
75
(24)
The Ideal Circumstances for Effective Evaluation Practice
78
(5)
Why Best Practices in Evaluation Rarely Occur
83
(9)
Evaluation Feedback and Why It Is So Seldom Used
92
(4)
And Yet . . .
96
(3)
The Paper Program and the Future
99
(8)
A Venue for Change
104
(1)
Before Putting This Book Down
105
(2)
References
107
(6)
Index
113
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