Accountable Systems of Behavioral Health Care

This important book outlines a comprehensive step-by-step program for initiating systemic reform, establishing benchmarks, and implementing goals and standards throughout a managed care system. A practical, hands-on resource, the volume is filled with useful forms, guidelines, survey tools, recording and informational systems, checklists and instructive examples and models from a broad cross-section of institutions. Index.

Howard A. Savin is senior vice president and chief clinical officer of the Devereux Foundation. Susan Soldivera Kiesling is national quality improvement coordinator for the Devereux Foundation.

Foreword

ix

Ronald P. Burd

Acknowledgments

xi

Introduction

xv

Developing a Quality Improvement Infrastructure

1

(22)

Establishing Standards for Care

23

(19)

Ethics and Client Rights

42

(20)

The Role of Psychiatry in Behavioral Health Care Settings Today

62

(17)

Developing Practice Guidelines

79

(18)

The Professionalization of Direct Care Staff

97

(16)

Barry L. McCurdy

Catherine Ludwikowski

Mark Mannella

Becoming a Data-Driven Organization

113

(19)

Linda A. Reddy

Paul A. LeBuffe

Designing and Conducting Outcome Studies

132

(27)

Linda A. Reddy

Howard A. Savin

Finishing Touches

159

(16)

Appendixes

175

(74)

Glossary of Acronyms

249

(4)

References

253

(12)

The Authors

265

(2)

Index

267

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Accountable Systems of Behavioral Health Care : A Provider's Guide

Summary

Author Biography

Table of Contents

Supplemental Materials