Aligning Training for Results : A Process and

What makes some training programs successful while others produce disappointing results? The answer, says Ron Stone, lies in the processes trainers employ to determine needs, design and develop programs, deliver the training, and partner to get business results. It is time to reexamine these processes, says the author, and bring them into the twenty-first century. In Aligning Training for Results Stone provides a potent, comprehensive, and versatile resource to help guide trainers through assessing, designing, and delivering training solutions that achieve real and measurable results.Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Ron Drew Stone, an international consultant and presenter, is one of the world's most recognized and accomplished authorities on improving training and performance interventions and measuring results. He is president of the Center for Performance and ROI. He is also a partner with the ROI Institute, where he has helped to refine the ROI methodology. He works with businesses and governments around the world, providing performance consulting and workshops in linking training to business measures, designing training for results and ROI, conducting situational needs assessments, and evaluating results. Ron also certifies practitioners in aligning training to achieve business results.

About This Book
Tables, Figures, and Exhibits
Web Site Tools
Preface
Introduction
Audience
How This Book Is Organized
Getting the Most from This Resource
Key Terms Used Throughout the Book
Thinking Performance in the Twenty-First Century
Performance Is Our Business
Performers Do Have a Choice
Viewing Training Through a Different Lens
Client-Friendly Performance Framework
Business Outcome
Execution in the Work Setting
Performance Readiness
Preferences
The Training and Performance Process
Top Three Barriers to Performance
Summary
Five Key Factors of Alignment
It's About Results
Performance Results Defined
Keys to Alignment and Linkage
Business Outcome Need Is Identifi ed Up Front
The Training and Performance Design Is Guided by the Root Cause and Relevant Needs
Development and Delivery Are Focused and Linked to the Training and Performance Design
Following Delivery, Performers Choose to Execute in the Work Setting
Execution Is Linked to One or More Business Outcome Measures
Summary
PAL: The Alignment of Our Processes
With a New View Come New Processes
Introduction to the PAL Process
Situational Needs Assessment and Performance Design
Scope the Project and Utilize Six Signals to Determine Assessment Strategy
Conduct Detailed Assessment and Analysis and Identify Alternative Solutions
Administer Situational Risk Assessment and Analysis
Propose the Solution and Negotiate Performance Alignment Contract
Go/No Go Solution Decision
Design and Development
Finalize Delivery Design and Strategy for Performance Transfer
Develop and/or Acquire Focused Performance Solution Components
Delivery and Execution
Implement Pre-Engagement Action
Deliver Performance Solution and Assess Learning Readiness and Initial Reaction
Trigger Transfer Strategy and Work Setting Execution
Verifi cation and Follow-Up
Rapid Verifi cation of Results and Follow-Up Action Steps
Guiding Principles
Summary
Situational Needs Assessment: Opening the Door
A Process with Many Names
Getting Started
Two Roles for Needs Assessment
Proactive Role
Client Request Role
Client Key Behavior and Suggested Solutions
Client Resistance to Our Processes
The Initial Meeting: Let the Client Talk
Of the PAL Process: Scope the Project
The Six Signals
Intake Scope and Alignment Document
Summary
Situational Needs Assessment: The Analysis
Of the PAL Process: Conduct Detailed Assessment and Analysis
The Approach
The Strategy
Sampling
Data Collection Methods and Sources
Data Collection Methods
Data Collection Sources
Detailed Analysis
Execution Gap Analysis
Root Cause Analysis
The Acid Test
Of the PAL Process: Administer Situational Risk Assessment and Analysis
The Guiding Objectives and Measures
Risk Analysis: Assessing the Need for a Transfer Action and Strategy
Summary
Aligning and Proposing the Solution
Believe in Your Solution
Infl uencing the Client
Of the PAL Process: Propose the Solution and Negotiate Performance Alignment Contract
Educating the Client
Negotiating the Solution and the Performance Alignment Contract
Evaluation Inquiry
Of the PAL Process: Go/No Go Decision
Forecasting the Return
Table of Contents provided by Publisher. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Aligning Training for Results : A Process and Tools That Link Training to Business

Summary

Author Biography

Table of Contents

Supplemental Materials