1 Before and After: A Snapshot of the St. Louis Healthcare Environment
1
(18)
2 Negotiating the Merger
19
(10)
3 Enter St. Louis Children's Hospital
29
(6)
4 Enter the Missouri Baptist Healthcare System
35
(8)
5 On Governance and Governing
43
(10)
6 Missions, Margins, and the Multitudes
53
(16)
7 Regional System Development: "Get Your Kicks on Route 66"
69
(12)
8 Organizational Culture and Decision Making
81
(10)
9 Strategic Planning Process
91
(8)
10 Physician Integration
99
(12)
11 Clinical Service Integration
111
(8)
12 The Medical School, the Medical Center, and BJC: The Dean's Perspective
119
(6)
13 The Medical School, the Medical Center, and BJC: The Hospital President's Perspective
125
(6)
14 System Initiatives
131
(6)
15 Research: Reflections on Achilles' Heel, Magic Bullets, and Routine Complications
137
(8)
16 Education -- Creating the Learning Organization
145
(8)
17 Organizational Landscaping 101: Planting the Seeds with Strategic Communication
153
(12)
18 Organizational Landscaping 201: Sowing the Seeds with Strategic Communication
165
(8)
19 Consolidating Employee Benefits: "I Love It When a Plan Comes Together"
173
(6)
20 Updating Human Resources
179
(4)
21 Facilities
183
(16)
22 Information Systems Strategy
199
(14)
23 Managed Care Positioning
213
(10)
24 The Legal Viewpoint
223
(8)
25 The Cost Management Imperative
231
(16)
26 Healthcare Improvement
247
(14)
27 BJC's Community Health Outreach: Partnerships in Our Community
261
(14)
Epilogue
275
(8)
About the Editor
283
(2)
Contributors
285
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