Anytime, Anywhere How The Best Bricks- And-clicks Businesse Deliver Seamless Service To Their Customers
, by Spector, RobertNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780738208039 | 0738208035
- Cover: Paperback
- Copyright: 12/18/2002
Lessons from a dozen market leaders who have mastered the game of multi-channel service.