Applying Lean Six Sigma in Health Care A Practical Guide to Performance Improvement

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Part1 Lean Six Sigma, Evaluating the U.S. Health Care System, and the Job of Statistics
Chapter1 Introduction to Lean Six Sigma
Chapter2 Evaluating the U.S. Health Care System, Value, and Variation
Chapter3 The Role of Statistics
Part2 DMAIC: Define, Measure, Analyze, Improve, and Control
Chapter4 Overview of the DMAIC Process
Chapter5 DMAIC: Define
Chapter6 DMAIC: Measure
Chapter7 DMAIC: Analyze
Chapter8 DMAIC: Improve
Chapter9 DMAIC: Control, Part 1
Chapter10 DMAIC: Control, Part 2, Reporting, Managing, and Replicating
Part3 Moving from Theory to Practice
Chapter11 Developing a Culture to Embrace Change
Chapter12 Lean Six Sigma Projects and Practice Case
Chapter13 Lean Six Sigma and Health Care Practice