Appreciative Inquiry A Positive Revolution in

This book is a concise introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organisations have applied AI and the benefits they have gained as a result. It has been specifically designed to be accessible to a wide audience so that it can be handed out in organisations where AI is either being contemplated or implemented. Written by two of the key figures in the development of Appreciative Inquiry this is the most authoritative guide available to a change method that systematically taps the potential of human beings to make themselves, their organisations and their communities more adaptive and more effective.

Diana Whitney is President of Corporation for Positive Change, the leading consulting firm practicing Appreciative Inquiry internationally.

Preface	p. vii
An Invitation to the Positive Revolution in Change	p. 1
AI and the New Model of Change Leadership	p. 2
Approacing Problems From the Other Side	p. 3
What is Appreciative Inquiry?	p. 7
The Positive Core	p. 8
A Working Definition of Positive Change	p. 12
The Appreciative Inquiry 4-D Cycle	p. 15
Overview of the 4-D Cycle	p. 15
Passion for Service: Getting Started with AI at British Airways	p. 18
The 4-D Cycle in Action	p. 25
The First D, Discovery	p. 25
From Discovery to Dream	p. 26
Design for Organizing into the Future	p. 28
The United Religions Initiative: Design of a Global Community	p. 31
Realizing Destiny	p. 34
Applying the 4-D Cycle	p. 37
Whole-System Inquiry	p. 37
The AI Summit	p. 38
Roadway Express: Moving from Good to Great	p. 39
Roles, Responsibilities, and Relationships	p. 45
The Role of Leadership	p. 45
The Role of an AI Consultant	p. 46
The Role of the Core Team	p. 48
The Role of the Participants	p. 48
Principles for a Positive Revolution	p. 49
The Constructionist Principle	p. 49
The Simultaneity Principle	p. 50
The Poetic Principle	p. 51
The Anticipatory Principle	p. 52
The Positive Principle	p. 53
Conditions for Success: The Liberation of Power	p. 55
Freedom to Be Known in Relationship	p. 56
Freedom to be Heard	p. 57
Freedom to Dream in Community	p. 57
Freedom to Choose to Contribute	p. 58
Freedom to Act with Support	p. 58
Freedom to Be Positive	p. 59
The Liberation of Power Leads to Positive Change	p. 60
Conclusion	p. 61
Notes	p. 63
Questions for Applying AI	p. 67
Where to Go for More Information	p. 69
Index	p. 73
The Authors	p. 79
Table of Contents provided by Ingram. All Rights Reserved.

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Appreciative Inquiry A Positive Revolution in Change

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Table of Contents

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