The Art and Science of 360 Degree Feedback

More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling book includes research and information that more accurately reflects who is using 360-degree feedback and where and how it is being used. In addition, the authors incorporate information about the impact of advances in technology and the more global and virtual work environment. This new edition includes case examples, tips, and pointers on preparing 360-degree feedback and information on how to implement it.

Richard Lepsinger is president of OnPoint Consulting. He is coauthor of three books, including Flexible Leadership: Creating Value by Balancing Multiple Challenges and Choices, The Art and Science of 360? Feedback, first edition, and The Art and Science of Competency Models.

Anntoinette D. Lucia is president of West End Consulting, Inc. She is the coauthor of two books, The Art and Science of 360? Feedback, first edition and The Art & Science of Competency Models.

List of Exhibits	p. ix
Preface	p. xi
Acknowledgments	p. xvii
About the Authors	p. xix
Preparing to Use 360-Degree Feedback	p. 1
The ABCs of 360-Degree Feedback	p. 3
The Uses of 360-Degree Feedback: A Tool for Strategic Change	p. 23
The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback	p. 41
Using Interviews to Augment 360-Degree Feedback	p. 69
Creating Champions: Selling the Idea to Others in Your Organization	p. 95
Implementing a 360-Degree Feedback System	p. 115
Gathering the Feedback: Tips on Administering the 360-Degree Process	p. 117
Holding Up the Mirror: Presenting the Feedback	p. 145
Creating Lasting Change: Follow-Up Activities	p. 177
Enhancing Performance Management Systems	p. 203
Examples of 360-Degree Feedback	p. 227
Checklist for Selecting a Questionnaire	p. 273
Sample Worksheets for Feedback Analysis and Interpretation	p. 277
Notes	p. 287
Index	p. 293
Table of Contents provided by Ingram. All Rights Reserved.

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The Art and Science of 360 Degree Feedback

Summary

Author Biography

Table of Contents

Supplemental Materials

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

The Art and Science of 360 Degree Feedback

Summary

Author Biography

Table of Contents

Supplemental Materials

Digital License