PART I Changes 1 What Change Looks Like 2 Governing the Change 3 Change and the Chief Executive 4 Coaching 5 Frontline Leaders 6 Becoming Partners 7 Start Here: The Assessment
PART II Instruments 8 The Personal A3 9 Your Radar Chart 10 The X Matrix for Strategy
PART III Opportunities 11 Reinvention
Acknowledgments Appendix Bibliography Index
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