Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

Drive business growth and real value by empowering the right people in any organization In Bring out the Best in Every Employee, behavioral experts and top global consultants Don Brown and Bill Hawkins deliver a proven, research-supported program for developing what they call an organizations "solid citizens"the employees at the widest part of the bell curve. Brown and Hawkins surveyed more than 40,000 workers to learn what employees want from their managers. Through analysis of their research findings, the authors have developed actionable strategies that leaders can use to empower and engage the "true heart of the team," as well as methods for tapping into this potential to achieve a powerful competitive edge in this post-recession rebound. Don Brownis the owner and founder of Situational Services, Inc., a training and development company. Don is also a founding developer of the successful Vision to Results concepts and products. Bill Hawkinsis an internationally respected expert in leadership effectiveness who coaches organizations and individuals on ways to develop leadership potential. He is member of the Learning Network, and the Peter Drucker Foundation "Thought Leaders Forum."

Introduction: “...And the Books You Read”
SECTION ONE A NEW ERA
CHAPTER 1 No-Normal: Capacity Without Headcount
CHAPTER 2 Personal Impact: Losing the Ability to Connect
CHAPTER 3 Bring Out the Best: Leading in the Next Decade
SECTION TWO JUST ASK ME
CHAPTER 4 Just One Thing: What Your People Want You to Know
CHAPTER 5 Six Thousand Insights: What Your People Want You to Do
SECTION THREE GETTING READY
CHAPTER 6 Untapped Talent: Targeting the Core of Your Team
CHAPTER 7 Anatomy of Communication: Preparing to Lead in the Moment
SECTION FOUR THE PROTOCOL
CHAPTER 8 Awareness and Attention: Learning to Be Present
CHAPTER 9 The Leader’s Protocol: Making Every Moment Count
CHAPTER 10 Happiness Matters: Finding the Energy to Lead
CODA The Leader’s Daily
Appendix
Index