Building Better Policies The Nuts and Bolts of Monitoring and Evaluation Systems

, by Lopez-Acevedo, Gladys; Krause, Philipp; Mackay, Keith

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ISBN: 9780821387771 | 0821387774
Cover: Paperback
Copyright: 4/13/2012

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Governments around the world face ongoing pressures from citizens to provide more and better services, and to do this while restraining taxation levels. This provides the context for government efforts to ensure their policies and programs are as effective, and as efficient, as possible. An emphasis on government performance has led a number of governments to create formal systems for monitoring and evaluating their performance--on a regular, planned, and systematic basis--with the objective of improving it. The focus of this book is on these government monitoring and evaluation (M and E) systems: what they comprise, how they are built and managed, and how they can be used to improve government performance.

Foreword	p. xi
Acknowledgments	p. xv
About the Authors	p. xvii
Abbreviations	p. xxi
Framework and Principles of M&E Systems	p. 1
Introduction	p. 3
The Motivation for This Book	p. 3
What Is a Successful M&E System: Sustainability and Utilization	p. 5
The Institutional Dimension of M&E	p. 8
Framework and Principles of M&E Systems	p. 12
Components and Tools of M&E Systems	p. 14
M&E Systems in Context	p. 15
Frontier Issues	p. 18
Conceptual Framework for Monitoring and Evaluation	p. 21
Why M&E Systems Improve Government Performance	p. 22
What Does a Government M&E System Look Like?	p. 24
The Three Defining Characteristics of Successful M&E Systems	p. 26
Building a Government M&E System-What to Do and What Not to Do	p. 27
Conclusions	p. 30
Defining the Type of M&E System: Clients, Intended Uses, and Utilization	p. 33
Who Produces M&E Information and Why	p. 34
Types of M&E Systems and Intended Uses	p. 36
Revealed Demand: Actual Utilization of M&E Information	p. 41
Conclusions	p. 45
Conducting Diagnoses of M&E Systems and Capacities	p. 47
A Checklist of Topics for a Diagnosis	p. 48
Diagnostic Issues	p. 50
Key Steps to Design and Implement M&E for Individual Country Service Agencies	p. 63
Prerequisites	p. 64
Basic Steps	p. 64
Making the M&E Process More Useful	p. 67
Incorporating Program Evaluations	p. 71
Uses of M&E Information	p. 72
Inter-governmental Concerns	p. 73
Cost of M&E	p. 73
Conclusions	p. 74
M&E Systems and the Budget	p. 75
What Are the Different Tools, and How Do They Fit Existing Contexts?	p. 76
The Institutional Roles-Who Does What?	p. 80
How Best to Implement M&E-Budget Links	p. 84
Key Lessons	p. 85
Use of Social Accountability Tools and Information Technologies in Monitoring and Evaluation	p. 87
Social Accountability Tools	p. 89
Information Technology for Social Accountability Tools-General Issues	p. 90
Examples of Successful ICT Use for Social Accountability	p. 94
Conclusions	p. 99
Components and Tools of M&E Systems	p. 103
Defining and Using Performance Indicators and Targets in Government M&E Systems	p. 105
Technical Aspects of Performance Indicators	p. 106
Performance Information	p. 112
Performance Indicators and Monitoring Systems	p. 113
Success Factors in Defining Performance Indicators	p. 114
Conclusions	p. 118
Key Choices for a Menu of Evaluations	p. 121
Key Considerations in Selecting an Evaluation Tool	p. 122
Three Major Types of Program Evaluation	p. 123
Selecting a Mix of Evaluation Tools: International Experience	p. 129
Key Lessons	p. 132
Reconstructing Baseline Data for Impact Evaluation and Results Measurement	p. 135
Baseline Data-Important but Often Not Collected	p. 136
Operational Implications of Collecting Baseline Data	p. 137
Strategies for Reconstructing Baseline Data	p. 139
Applying Reconstruction Strategies to Fill In Baseline Data for Results-Based M&E	p. 146
Applying Baseline Reconstruction Strategies for Evaluating Outcomes and Impacts	p. 146
Conclusions	p. 147
Combining Quantitative and Qualitative Methods for Program Monitoring and Evaluation: Why Are Mixed-Method Designs Best?	p. 151
What Do Mixed-Method Evaluation Designs Offer?	p. 152
Choosing Among Methods	p. 155
Key Issues in Mixed-Method Designs	p. 157
What Do We Learn? Findings from Mixed-Method M&E	p. 158
Conclusions	p. 161
M&E Systems in Context	p. 165
The Mexican Government's M&E System	p. 167
Mexico's Performance Evaluation System	p. 170
Institutional Setup	p. 173
Extent of SED Utilization	p. 176
The Sustainability of the M&E System	p. 178
Lessons Learned and Challenges Ahead	p. 179
Chile's M&E System	p. 183
The Development of Chile's M&E System	p. 184
The Chilean M&E System	p. 185
Achievements of the Chilean M&E System 2000-10	p. 190
Limitations of the Chilean M&E System 2000-10	p. 192
Concluding Remarks	p. 193
The Australian Government's M&E System	p. 197
Main Characteristics of the M&E System	p. 198
Success Factors and Obstacles	p. 202
Extent of Utilization of the M&E System	p. 203
The Sustainability of the M&E System	p. 205
The Canadian M&E System	p. 211
Main Characteristics of the Canadian M&E System	p. 212
Roles and Responsibilities of the Key Players	p. 213
How Is the M&E System Used?	p. 216
Incentives to Help Promote and Drive the Use of the M&E System	p. 217
The Sustainability of the M&E System	p. 220
Lessons Learned from 30 Years of M&E Development in Canada	p. 222
Boxes
Four Examples of Successful Government M&E Systems	p. 25
Main Features of Three Government M&E Systems: CONEVAL, SINERGIA, and DIPRES	p. 37
Looking at Incentives in an M&E Diagnosis	p. 58
Published Guides for M&E Country Diagnosis and Capacity Building	p. 60
United States National Park Service	p. 68
Mexico's Ministry for Social Development	p. 69
Mind the Gaps between the Poverty Reduction Strategy and the Budget	p. 81
Not All Presidential Countries Are the Same: The Experience of Mexico	p. 83
The Quality of Performance Indicators	p. 109
Two Country Examples of Performance Monitoring Systems	p. 115
Another Analytical Tool	p. 129
A Participatory Approach to Evaluation	p. 130
Overall Performance Evaluation	p. 131
Using Secondary Sources to Reconstruct Baseline Data	p. 140
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Building Better Policies The Nuts and Bolts of Monitoring and Evaluation Systems

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