Building the Learning Organization

Learning is the key to success and survival in today's workplace.

This essential best-practices toolkit with lessons from world-class leaders - FedEx, Nokia, Alcoa, Whirlpool, Microsoft, and others - tells how to successfully transform an organization into one that not only continually learns from its experiences but quickly translates that knowledge into improved performance.

Rich with hands-on tools and dozens of new examples and case studies, this highly anticipated updated edition of the award-winning Building the Learning Organization puts the power of the author's Systems Learning Organization model into the hands of any manager who wants to participate in building, maintaining, and sustaining the next generation of learning organizations.

Michael J. Marquardt, Ed.D. is professor of Human Resource Development and International Affairs as well as Program Director of Overseas Programs at George Washington University. Dr. Marquardt also serves as President of the World Institute for Action Learning and is the author of 20 books, including Leading with Questions and Optimizing the Power of Action Learning.

Foreword	p. v
Preface	p. vii
Acknowledgments	p. xiii
About the Author	p. xv
The Emerging Need for Learning Organizations	p. 1
The Systems Learning Organization Model	p. 21
Building Learning Dynamics	p. 31
Transforming the Organization for Learning Excellence	p. 61
Empowering and Enabling People	p. 93
Knowledge Management in Learning Organizations	p. 121
Technology for Building the Learning Organization	p. 155
Action Learning: The Cornerstone for Building a Learning Or ganization	p. 191
Becoming a Learning Organization	p. 211
Bibliography	p. 231
Learning Organization Profile	p. 237
Glossary	p. 243
Index	p. 251
Table of Contents provided by Ingram. All Rights Reserved.

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Building the Learning Organization

Summary

Author Biography

Table of Contents

Supplemental Materials