Increasing Student Success Through Good Communication
p. 31
E-mail Archival and Re-use
p. 43
Student Orientation
p. 45
Evaluating Your Online Instruction
Tracking Student Progress
p. 49
Writing Good Discussion Postings
p. 53
Chat Strategies
p. 57
Adding Electronic Comments
p. 61
Assessment
p. 65
Streamlining Testing
p. 69
Dealing With Problem Students and Student Problems
p. 71
Building Retention in Online Instruction
Building Student Retention
p. 79
Incremental and Flexible Progress
p. 81
Communication and Organization
p. 87
Multimedia Support for Retention
p. 91
Retention Study Results
p. 93
Tools for Online Instruction
The LMS
p. 101
A Closer Look at Multimedia Support
p. 103
Using PowerPoint Powerfully
p. 107
Producing Video Clips
p. 111
Course Backup
p. 117
Grade Backup Using Excel
p. 119
Virus and Spyware Protection
p. 121
A Primer on Building Web Pages
p. 123
Institutional Support
p. 129
Copyright Guides
p. 131
Some Final Words on Online Instruction
Going the Extra Cyber-Mile
p. 135
Conclusion
p. 139
Sample Documents
p. 141
Online Resources for Teachers and Students
p. 151
About the Authors
p. 161
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