Business Ethics 01/02

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ISBN: 9780072433548 | 007243354X
Cover: Paperback
Copyright: 3/1/2001

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Through the selection of current articles, the goal of this Annual Editions is to present some different perspectives on understanding basic concepts and concerns of business ethics and to provide ideas on how to incorporate these concepts into the policies and decision-making processes of businesses.

To the Reader

Topic Guide

(2)

Selected World Wide Web Sites

(2)

UNIT 1 Ethics, Values, and Social Responsibility in Business

Overview

(2)

Thinking Ethically: A Framework for Moral Decision Making

(3)

Manuel Velasquez

Claire Andre

Thomas Shanks

Michael J. Meyer

Outlined here are key steps and five different approaches to dealing with moral issues and helping to resolve ethical dilemmas

The Sears Lectureship in Business Ethics at Bentley College-Ethics: The Way to Do Business

(2)

Nicholas G. Moore

Although it may be contrary to prevailing public perception, Nicholas Moore advocates that ethical behavior is good business

Defining Moments: When Managers Must Choose Between Right and Right

(3)

Joseph L. Badaracco Jr.

Joseph Badaracco discusses three basic types of right-versus-right problems: those that raise questions about personal integrity and moral identity; conflicts between responsibilities for others and important personal values; and those involving responsibilities that a company shares with other groups in society

Doing Well by Doing Good, The Economist, April 22, 2000

(4)

The article points out that a company that is not trusted by its employees, partners, and customers will suffer

Ford-Firestone Lesson: Heed the Moment of Truth

(2)

Marianne M. Jennings

Marianne Jennings notes that the moment of truth comes when those within a company realize that something is awry with their product, practices, earnings statements, or culture

Why Character Counts

(4)

Stephen R. Covey

Essential components of one's ethical decision-making process are character and values, as described by Stephen Covey

UNIT 2 Ethical Issues and Dilemmas in the Workplace

Overview

(2)

Employee Rights and Duties

Is Your Office Killing You?

(8)

Michelle Conlin

The World Health Organization estimates that one out of every three workers may be toiling away in a workplace that is making them sick

Electronic Communication in the Workplace--Something's Got to Give

(5)

Kenneth A. Kovach

Sandra J. Conner

Tamar Livneh

Kevin M. Scallan

Roy L. Schwartz

The authors show how employee privacy is colliding with employer rights in the ongoing battle over e-mail at the office

Religion in the Workplace

(5)

Michelle Conlin

This Business Week cover story reflects how a revival is sweeping across corporate America as executives of all stripes mix spirituality with their management--bringing to offices the lessons usually doled out in churches, temples, and mosques

Employee Crime

Cyber Crime, Business Week, February 21, 2000

(6)

How cyber crime is becoming one of the Net's growth businesses is addressed in this essay

The Anatomy of Fraudulent Behavior

(6)

John Dunkelberg

Donald P. Robin

The authors discuss insider trading, savings and loan rip-offs, and bond scandals, and why white-collar financial criminals think that they are above the law

Dirty Money Goes Digital, Business Week, September 20, 1999

(4)

This article reveals how wire transfers help criminals as well as legitimate businesses by moving billions of dollars around the globe

Sexual Treatment of Employees

Harassment Grows More Complex, Carole O'Blenes, Management Review, June 1999

(4)

Today employees are basing harassment claims on a variety of ``protected'' characteristics, including race, religion, age, disability, and national origin, discloses Carole O'Blenes

Tales From the Front Line of Sexual Harassment

(3)

Margot Slade

Margot Slade presents sexual harassment case studies drawn from the files of consultants and interpreted in light of the Supreme Court's rulings

Discriminatory and Prejudicial Employment Practices

What Minority Employees Really Want

(4)

Stephanie N. Mehta

Stephanie Mehta relates how inclusion, encouragement, and opportunity are key components of what minority employees desire in a company

Silver Lining

(2)

Robert McGarvey

Robert McGarvey explains why many of the discriminatory stereotypes against hiring older workers are erroneous

Downsizing of the Work Force

Sorrow and Guilt: An Ethical Analysis of Layoffs

(9)

Joseph T. Gilbert

Joseph Gilbert analyzes various ethical approaches and critiques their application to layoffs

Alternatives to Downsizing

(5)

Marlene Piturro

Marlene Piturro delineates how creative alternatives, such as retraining employees or turning them into entrepreneurs, can make downsizing a last resort instead of the first solution

Whistle-Blowing in the Organization

Blowing Whistles, Blowing Smoke

(2)

Dan Seligman

Although in the halls of Congress and the columns of newspapers all whistle-blowers are saints, the truth is a little more complicated, reflects Dan Seligman

Columbia/HCA Whistle-Blowers to Fight for Gold

(3)

Lucette Lagnado

Lucette Lagnado presents the rationale of a whistle-blower's involvement in the federal government's six-year Medicare fraud probe of Columbia/HCA Healthcare Corporation

Handling Ethical Dilemmas at Work

Leaders as Value Shapers

(2)

Kevin Freiberg

Kevin Freiberg explains how leaders who are faithful to a strong value system lay a foundation for trust and credibility in their companies

Motivating Moral Corporate Behavior

(6)

Geoffrey P. Lantos

Geoffrey Lantos uses an advertising case study to illustrate how common ethical fallacies can be uncovered and dispelled among employees

3M's Big Cleanup, Business Week, June 5, 2000

100

(3)

This article explores the reasoning behind 3M's decision to recall a top product

The Parable of the Sadhu

103

(7)

Bowen H. McCoy

The parable presented in this reading has significance for managers as they encounter ethical dilemmas that involve merging the individual ethic (personal values) and the corporate ethic (organizational values) to make the best decisions within the corporate culture. Bowen McCoy stresses the importance of management's agreeing on a process for dealing with dilemmas and conflicts of interest

UNIT 3 Business and Society: Contemporary, Ethical, Social, and Environmental Issues

Overview

108

(2)

Changing Perspectives in Business and Society

Work & Family: Family-Friendly CEOs Are Changing Cultures at More Workplaces

110

(2)

Sue Shellenbarger

Sue Shellenbarger describes how a new generation of young leaders' attitudes toward balancing work and family is making a subtle but profound change in workplace cultures

The Greening of Corporate America

112

(5)

Harvey Meyer

Harvey Meyer discusses how corporate America is jumping on the environmental bandwagon and finding that the payoff is much more than enhanced goodwill

The Elephant at the Environmental Cocktail Party

117

(4)

Carl Frankel

Carl Frankel believes there is an elephant-sized issue that corporate environmentalists are pretending not to see: the element of ethics, or soul

Trust in the Marketplace

121

(4)

John E. Richardson

Linnea Bernard McCord

The authors scrutinize the significance of companies' being cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace

Contemporary Ethical Issues

Virtual Morality: A New Workplace Quandary

125

(6)

Michael J. McCarthy

In a series of articles, Michael McCarthy lucidly examines some key ethical aspects related to the spread of technology into the workplace

Online Privacy: It's Time for Rules in Wonderland, Business Week, March 20, 2000

131

(9)

A Business Week cover story reflects the importance of protecting the rights of consumers to control their own personal data on the Net

Global Ethics

Values in Tension: Ethics Away From Home

140

(8)

Thomas Donaldson

Thomas Donaldson believes that even the best-informed, best-intentioned executives must rethink their assumptions about business practices in foreign settings

Global Standards, Local Problems

148

(5)

Meryl Davids

``When in Rome'' doesn't work anymore. Meryl Davids discusses how more and more global firms are finding a correlation between ethical standards and economic success

The Environment of Ethics in Global Business

153

(4)

William J. Kehoe

As businesses of all sizes and types go global, William Kehoe examines questions of ethics that are encountered in the foreign country

The Caux Round Table, Principles for Business: The Rise of International Ethics

157

(5)

Joe Skelly

Joe Skelly relates the genesis and formulation of the Caux Round Table's Principles for Business, believed to be the first international ethics code, created from a collaboration of business leaders in Europe, Japan, and the United States

Sweatshops: No More Excuses

162

(4)

Aaron Bernstein

According to Aaron Bernstein, global companies, from Nike to Mattel, are open to more scrutiny-and that's raising the bar for others

UNIT 4 Ethics and Social Responsibility in the Marketplace

Overview

164

(2)

Marketing Strategy and Ethics

Companies Are Discovering the Value of Ethics

166

(3)

Norman E. Bowie

Norman Bowie advocates that ethical behavior can lower costs, increase productivity, and preserve the social capital that makes capitalism possible

Ethics in the Public Eye, Board Member, May 1998

169

(3)

The article addresses why the nonprofit sector is now realizing that bringing ethical issues to the surface and creating clear guidelines for behavior may be the only way to ensure that even the most charitable of institutions is doing the right thing

The Company Simply Refused to Pay

172

(2)

Doug Wallace

Doug Wallace presents a case in which a company refused to pay the sales bonus it had promised

Ethical Practices in the Marketplace

Managing for Organizational Integrity

174

(9)

Lynn Sharp Paine

Lynn Paine advocates the idea that ``by supporting ethically sound behavior, managers can strengthen the relationships and reputations that their companies depend on.''

When Good People Do Bad Things at Work

183

(3)

Dennis J. Moberg

A significant number of unethical acts in business, according to Dennis Moberg, are the likely result of foibles and failings rather than selfishness and greed

Mission Driven, Values Centered

186

(2)

William W. George

William George discusses the importance of a mission-driven and values-centered organization

The 100 Best Corporate Citizens, Business Ethics, March/April 2000

188

(6)

The article examines six characteristics of excellence in stake-holder service

Winery With a Mission

194

(4)

Miriam Schulman

Miriam Schulman shows how Fetzer Vineyards practices environmentally and socially responsible business

UNIT 5 Developing the Future Ethos and Social Responsibility of Business

Overview

196

(2)

Ethical Challenges for Business in the New Millennium: Corporate Social Responsibility and Models of Management Morality

198

(6)

Archie B. Carroll

Archie Carroll predicts some of the ethical challenges that will be faced in the new millennium

Old Ethical Principles: The New Corporate Culture

204

(3)

William J. Byron

William Byron applies 10 old ethical principles to the new corporate culture

Profits From Principle: Five Forces Redefining Business

207

(6)

Bennett Daviss

Corporations are finding that social responsibility pays off, and Bennett Daviss believes this realization will change the very nature of business

The New Bottom Line

213

(3)

Ken Blanchard

Managing by values--not by profits--is a powerful process that will set one's business on the path to becoming what Ken Blanchard calls a ``Fortunate 500'' company

The New Workforce, Business Week, March 20, 2000

216

(5)

A tight labor market gives the disabled the chance to make permanent inroads

A Start-Up of Her Own

221

(4)

Marci McDonald

Meet the new generation of American CEOs: They're young, wired, Fearless--and female

Index

225

(3)

Test Your Knowledge Form

228

(1)

Article Rating Form

229

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Business Ethics 01/02

Summary

Table of Contents

Supplemental Materials

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Business Ethics 01/02

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