Business Intelligence for Telecommunications

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ISBN: 9780849387913 | 0849387914
Cover: Nonspecific Binding
Copyright: 11/29/2006

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Supplemental Materials

Business Intelligence: Introduction
Overview
Intelligence Not Just Information
What Is Business Intelligence
Business Intelligence Heritage
Evolution of Business Intelligence
The Present
The Value of Business Intelligence
New Era of Enterprise Technology
Business Intelligence Applications
Business Intelligence: Essentials
Facts, Data, Information, and Knowledge
BI Enabling Environment
Business Landscape
Changing Data Landscape
Data Quality
Business Intelligence Framework
Business Intelligence Platform
Data Architecture
Business Intelligence: Stages
Move Data
Extract, Transform, and Load (ETL)
Data Warehouse
Data Marts
OLAP
Balanced Scorecard
Data Mining
Data Management
Data Usage
Enterprise Portal (EP)
Business Intelligence: Types
Multiplicity of BI Tools
Types of BI
Modern BI
Support for Personalization and Customization
Support for Wide Reach, High Throughput, and Access Across All Touch Points
The Enterprise BI
Information Workers
Reporting
IT Professionals
Critical BI for the Enterprise
Business Intelligence: Solution Areas
BI Application Area
BI Applications
Market Analytics
Sales Reporting and Analytics
Sales Pipeline Reporting and Analysis
Channel Analysis
Competitor Analysis
Financial Reporting and Analysis
Compliance
HIPAA
Towards Enterprise BI
Real-Time Business Intelligence
First Generation BI-Learning from The Past
A New Mindset-Information Now
Operational BI-A Business Imperative
Two to Tango-Business Performance Management and Real-Time Enterprise
Real-Time Initiatives
Different Flavors of RTE
Barriers to Real-Time Enterprise
Telecommunications Industry: Changing Landscape
4 Cs of the Telecommunications Industry
Towards a Customer-Centric Business Model
At the Crossroads
The Customer Is King
Technology Can Help Telecommunications Companies
BI in the Telecommunications Industry
Strategy at Work
BI in Action
Disappointments from the Past
Barriers to BI
Overcoming Barriers
Customer Intelligence
Look Beyond the Organization
Role of Business Intelligence
Competitive Analysis
Business Intelligence: Impact
Telecom Challenge
Performance Management
BI the Core of BPM
Understanding Business Performance Management
Designing and Implementing BPM
Three Waves of Performance Improvement
Impact of BI and BPM on the Telecommunications Industry
Business Intelligence: Issues and Challenges
The BI Ghetto
Critical Challenges for Business Intelligence Success
BI Application Development Methodology
Creating a Cost-Effective Enterprise Friendly BI Solution
Business Intelligence: Strategy and Roadmap
Planning a Business Intelligence Solution
Conclusions
Usability Versus Feature Bloat
Enough Already about Metadata! Consulting
Licensing, Upgrades, and Maintenance
Resume Building
Table of Contents provided by Publisher. All Rights Reserved.

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Business Intelligence for Telecommunications

Table of Contents

Supplemental Materials

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Business Intelligence for Telecommunications

Table of Contents

Supplemental Materials

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