Business @ the Speed of Thought Succeeding in

In his new book, Microsoft chairman and CEO Bill Gates discusses how technology can help run businesses better today and how it will transform the nature of business in the near future. Gates stresses the need for managers to view technology not as overhead but as a strategic asset, and offers detailed examples from Microsoft, GM, Dell, and many other successful companies. Companion Web site.

Bill Gates is the chairman and chief executive officer of Microsoft Corporation.

Introduction	p. xiii
Information Flow is Your Lifeblood
Manage with the Force of Facts	p. 3
Can Your Digital Nervous System Do This?	p. 22
Create a Paperless Office	p. 39
Commerce: The Internet Changes Everything
Ride the Inflection Rocket	p. 63
The Middleman Must Add Value	p. 72
Touch Your Customers	p. 91
Adopt the Web Lifestyle	p. 114
Change the Boundaries of Business	p. 133
Get to Market First	p. 141
Manage Knowledge to Improve Strategic Thought
Bad News Must Travel Fast	p. 159
Convert Bad News to Good	p. 184
Know Your Numbers	p. 201
Shift People into Thinking Work	p. 222
Raise Your Corporate IQ	p. 236
Big Wins Require Big Risks	p. 262
Bring Insight to Business Operations
Develop Processes That Empower People	p. 281
Information Technology Enables Reengineering	p. 295
Treat IT as a Strategic Resource	p. 317
Special Enterprises
No Health Care System Is an Island	p. 333
Take Government to the People	p. 357
When Reflex Is a Matter of Life and Death	p. 372
Create Connected Learning Communities	p. 387
Expect the Unexpected
Prepare for the Digital Future	p. 407
Build Digital Processes on Standards	p. 417
Glossary	p. 441
Customer Acknowledgments	p. 453
Index	p. 457
Table of Contents provided by Syndetics. All Rights Reserved.

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Business @ the Speed of Thought Succeeding in the Digital Economy

Summary

Author Biography

Table of Contents

Supplemental Materials