Business Statistics Demystified

Sid Kemp, PMP is a certified Project Management Professional and a leading expert in project management for information technology, with over 15 years of experience. He assists Fortune 500 companies and major governmental agencies in the deployment of new technology and in developing and deploying custom project management methodologies. Sid has trained thousands of first-time managers and team leaders in PM—in public, corporate, and government seminars. He has over 10 years of experience as a trainer and author of training programs. Sid is the author of two other McGraw-Hill books that may be of interest to readers of Business Statistics Demystified: Budgeting for Managers (2002) and Project Management Demystified (2004).

PART ONE: WHAT IS BUSINESS STATISTICS?

Chapter 1: Statistics for Business Statistical Methods and Quality Improvement

Quiz

Chapter 2: What Is Statistics?

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Chapter 3: A First Look at Probability: What Is Probability?

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TEST: Part One

PART TWO: PREPARING A STATISTICAL STUDY

Chapter 4: What Is a Statistical Study?

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Chapter 5: Planning the Statistical Study

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Chapter 6: Getting the Data

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Chapter 7: Common Statistical Measures

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Chapter 8: Statistics Without Numbers: Graphs and Charts

Chapter 9: Making Inferences From Data: A Difference That Makes a Difference. When Do Statistics Mean Something?

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Chapter 10: Making a Presentation

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TEST: Part Two

PART THREE: BASIC STATISTICAL PROCEDURES

Chapter 11: Summarizing Data About One Variable: Estimating a Single Value

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Chapter 12: Analysis of Variance and Designed Experiments: Group Differences

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Chapter 13: Linear Regression and Correlation Methods: Correlation and Regression

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Chapter 14: Non-Parametric Statistics

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TEST: Part Three

PART FOUR: MAKING BUSINESS DECISIONS

Chapter 15: Customer Surveys

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Chapter 16: Forecasting

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Chapter 17: Quality Control

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Chapter 18: Planning

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Chapter 19: Market Analysis

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Chapter 20: Human Resources Management

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Chapter 21: Auditing

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TEST: Part Four

FINAL EXAM

APPENDIX A: BASIC MATH REVIEW(with References)

APPENDIX B: SOURCES OF BUSINESS DATA, STATISTICS, and INDICES, ON AND OFF THE WEB

APPENDIX C: YOUR FIRST STATISTICAL STUDY

APPENDIX D: TIPS AND TOOLS

APPENDIX E: GLOSSARY

APPENDIX F: FOR FURTHER READING

APPENDIX G: ANSWERS TO QUIZ, TEST, AND EXAM QUESTIONS

APPENDIX H: USING THIS BOOK WITH POPULAR BUSINESS STATISTICS TEXTBOOKS

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