The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions by Bodin; Madeline, 9781578200955
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  • ISBN: 9781578200955 | 1578200954
  • Cover: Nonspecific Binding
  • Copyright: 1/3/2002

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    Online: 180 Days

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    $31.02
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!
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