Challenges And Issues in Knowledge Management

, by Buono, Anthony F.

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ISBN: 9781593114190 | 1593114192
Cover: Paperback
Copyright: 8/30/2005

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Introduction

Anthony F. Buono and Flemming Poulfelt

PART I: KNOWLEDGE MANAGEMENT AND THE MANAGEMENT CONSULTING INDUSTRY

1. Managing Organizational Knowledge Networks in a Professional Services Firm: Interrelating Knowledge Management and Intellectual Capital

Jan Mouritsen and Per Nikolaj Bukh

(20)

2. Knowledge Management in Practice: Examining Knowledge as Modes of Production

Anne Bang

(28)

3. The Fallacy of Simplistic Notions of the Transfer of "Best Practice"

Sue Newell

(18)

4. "Knowing" in the Consultancy Firm: Exploring Knowledge, People, Context, and Tools in Action

Elena Bou and Alfons Sauquet

(38)

5. Co-evolution of Knowledge Management Processes: Drawing on Project Experience in a Global Engineering Consulting Firm

Antti Ainamo

107

(26)

PART II: DYNAMICS OF KNOWLEDGE SHARING AND DISSEMINATION

6. A Dispersed Repertoire: Exploring Struggles to Knowledge Dissemination within Consultancies

Stefan Heusinkveld and Jos Benders

133

(22)

7. In Search of Knowledge Sharing in Practice

Lotte Henriksen

155

(24)

8. Merging Knowledge: A Study of Knowledge Management in a Consulting-Firm Merger

Markus Ejenäs and Andreas Werr

179

(30)

9. Knowledge-Sharing Behavior and Post-Acquisition Integration Failure

Kenneth Husted, Jens Gammelgaard and Snejina Michailova

209

(20)

PART III: METHODOLOGICAL APPROACHES TO STUDYING KNOWLEDGE IN ORGANIZATIONS

10. Organizational Photography: A "Snapshot" Approach to Understanding Knowledge Sharing

Nicoline Jacoby Petersen and Sille Østergaard

229

(20)

11. Video-Views of Knowing in Action: Analytical Views "In Situ" in an IT Firm's Development Department

Sisse Siggaard Jensen

249

(22)

12. Complex Project Management in Small High-Technology Firms: Small Firms as Learning Models?

Mette Mønsted

271

(22)

PART IV: REFLECTIONS ON KNOWLEDGE MANAGEMENT AND MANAGEMENT CONSULTING

13. Flaws in the "Engine" of Knowledge Creation: A Critique of Nonaka's Theory

Stephen Gourlay and Andrew Nurse

293

(24)

14. Ten Years of Knowledge Management: Ramifications for Consultants

Nicolas Rolland, Alice Guilhon and Georges Trepo

317

(20)

15. The Wonderful World of Knowledge Management: Does Knowledge Management Really Add Value?

Peter Holdt Christensen

337

(28)

16. Knowledge and Consultancy

Hans Siggaard Jensen

365

(12)

About the Authors

377

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Challenges And Issues in Knowledge Management

Table of Contents

Supplemental Materials